Senior Human Resource Generalist

Vital Care Infusion Services•Birmingham, AL

14h•Remote

About The Position

Recognized as a “Best Place to Work Modern Healthcare” – Join a team where people come first. At Vital Care, we are committed to creating an inclusive, growth-focused environment where every voice matters. Vital Care is the premier pharmacy franchise business with franchises serving a wide range of patients, including those with chronic and acute conditions. Since 1986, our passion has been improving the lives of patients and healthcare professionals through locally-owned franchise locations across the United States. We have over 100 franchised Infusion pharmacies and clinics in 35 states, focusing on the underserved and secondary markets. We know infusion services, and we guide owners along the path of launch, growth, and successful business operations. The Senior HR Generalist is a key partner in creating a positive, high trust, and people focused workplace. This role leads employee relations efforts, manages HRIS administration, supports employees and managers with day-to-day HR needs, and plays an active role in strengthening company culture. The ideal candidate brings strong interpersonal skills, sound judgment, and a passion for building an exceptional employee experience.

Requirements

Exceptional interpersonal and communication skills with the ability to build trust at all levels.
Strong problem-solving skills and the ability to navigate sensitive situations with discretion.
Highly organized, detail oriented, and comfortable managing multiple priorities.
A collaborative mindset and genuine enthusiasm for building a great workplace culture.
Bachelor’s degree in Human Resources, Business Administration, or related field; HR certification preferred.
5+ years of progressive HR experience with strong emphasis on employee relations and HR operations.
Experience with HRIS platforms and HR data reporting.

Nice To Haves

HR certification preferred.

Responsibilities

Serve as the primary resource for employee relations concerns, ensuring fair, consistent, and timely resolution.
Conduct thorough investigations and provide clear documentation and recommendations.
Coach managers on performance management, communication, and conflict resolution.
Identify trends and partner with leadership to proactively improve engagement and workplace climate.
Oversee daily HRIS operations, ensuring accurate employee data, reporting, and system integrity.
Generate and analyze HR metrics to support strategic decision making.
Support system enhancements, troubleshooting, and workflow improvements.
Respond to employee and manager HR questions with clarity, professionalism, and empathy.
Support onboarding, offboarding, benefits administration, and policy interpretation.
Ensure compliance with federal, state, and local employment laws.
Assist with annual HR programs, including performance reviews, compensation processes, and benefits enrollment.
Champion a positive, inclusive, and collaborative workplace culture.
Support engagement initiatives, recognition programs, and internal communication efforts.
Partner with leaders to reinforce company values and strengthen team connection.
Contribute to training and development efforts that promote growth and well-being.

Benefits

Comprehensive medical, dental, and vision plans, plus flexible spending, and health savings accounts.
Paid time off, personal days, and company-paid holidays.
Paid Paternal Leave.
Volunteerism Days off.
Income protection programs include company-sponsored basic life insurance and long-term disability insurance, as well as employee-paid voluntary life, accident, critical illness, and short-term disability insurance.
401(k) matching and tuition reimbursement.
Employee assistance programs include mental health, financial and legal.
Rewards programs offered by our medical carrier.
Professional development and growth opportunities.
Employee Referral Program.