Senior HRIS Analyst

RaceTrac•Atlanta, GA

About The Position

The Senior HRIS Analyst will support the HRIS Manager with administration of one or more HR systems within RaceTrac and provide support to all system end-users and business stakeholders. This role serves as the primary point of contact for daily functional support of key HR systems, including Workday HCM system, time-tracking system and learning management system. The analyst will manage issues reported to the HRIS help ticket queue, provide end-user troubleshooting, issue remediation, technology assistance, and escalation management. They will also support major Workday releases by testing new functionality, identifying opportunities to enhance the environment with new features, and performing regression testing. Additionally, the role involves supporting the testing and implementation of new projects and enhancements, building and maintaining business process/design documentation for HR end users, recommending and advising on process improvements, innovative solutions, and process automation, gathering and documenting business requirements, and developing reports based on business needs and requirements.

Requirements

Minimum 2 years' experience in Workday business processes and reporting.
Experience completing mass updates to system data (i.e. Workday EIBs).
Outstanding follow-through and attention to detail.
Ability to communicate professionally, both written and verbally.
Ability to use metrics and data analysis to identify and resolve issues.
Demonstrated ability to work independently and in a team, as well as to establish and maintain effective working relationships at every level of the organization.
Advanced/Expert proficiency with Excel

Responsibilities

Serve as the primary point of contact for daily functional support of key HR systems, including Workday HCM system, time-tracking system and learning management system.
Manage issues reported to the HRIS help ticket queue and provide end-user troubleshooting, issue remediation, technology assistance and escalation management.
Support major Workday releases by testing new functionality, identifying opportunities to enhance our environment with new features and performing regression testing.
Support the testing and implementation of new projects and enhancements.
Build and maintain business process/design documentation for HR end users.
Recommend and advise on process improvements, innovative solutions and process automation gather and document business requirements.
Develop reports based on business needs and requirements.
Provides production and end user support for all HR systems-related needs.
Identifies areas where system and/or reporting improvements or automations can be made. Works with the HRIS Manager to develop new processes and automations and supports implementing, monitoring and tracking the success of these changes.
Retrieves, merges, and assesses sensitive HR data from multiple sources for both ad-hoc and standard reporting needs to produce information for analysis and decision making; reviews and validates HR data as well as identifies outliers and inaccuracies; provides solutions to problems.
Identifies trends seen within reporting and translates findings into actionable items or recommendations for customers.