Senior HRIS Administrator (UKG)

Upperline Health•Nashville, TN

About The Position

Upperline Health is seeking a Senior HRIS Administrator with experience in the UKG Pro system to join their Office of Human Resources, Total Rewards & Systems team. This role will be responsible for current and future state business process mapping and improvements, driving projects related to UKG system configuration, administration, communication, and reporting. The position involves HRIS system design and service delivery across core HR, benefits, talent acquisition, performance management, and other HR initiatives. Key responsibilities include requirements gathering, project leadership, application configuration, documentation, and recommending system design changes. The role will collaborate with Learning and HR Business Partner Teams, serve as a subject matter expert for data integrity, system testing, data analysis, and KPI reporting.

Requirements

BA/BS or equivalent work experience
3-5 years of HRIS systems administration experience with UKG, specifically with multi-site, multi-company complexities
Functional HR knowledge
Human Resources Systems ERP implementations or migration experience
Upgrade experience within HCM or systems migrations to other ERP or cloud systems
Demonstrated experience in leading and managing multiple projects with varying degrees of complexities
Demonstrated ability to exercise good judgment in evaluating situations and making assessments for decisions
Ability to translate functional business requirements into technical specifications
Ability to work independently and meet deadlines
Strong analytical skills and attention to detail
Exceptional customer service and communication skills
Excellent organizational skills and ability to manage multiple priorities
Ability to handle confidential information in a responsible and accurate manner

Responsibilities

Leads or participates in multiple projects to improve system efficiencies and effectiveness operating under HR business processes.
Manages project scope, adjusts schedules, determines daily priorities, ensures on-time delivery of project tasks and milestones, follows escalation paths, and manages communication plans and user relationships.
Leads or assists with HRIS projects involving implementations, developing new functionality, integrating new systems and processes, and partnering with internal and external customers.
Evaluates business processes and KPIs with HR and business leaders to drive business outcomes.
Designs systems specifications to meet business needs.
Develops and maintains a full suite of People Reporting, partnering with cross-functional teams to move towards single source reporting.
Owns the reporting and analytics approach and deployment, using joins methodology for reporting.
Serves as a subject matter expert for HR systems, maintaining effective system utilization and accuracy.
Provides daily administration and technical support for HRIS, ATS, and LMS systems, including launching annual processes and resolving system issues.
Supports the transition of LMS and ATS to the UKG HRIS platform and potentially implements additional systems.
Develops, manages, and supports self-service functionality, designing features to improve user experience.
Implements and tests system design changes and upgrades.
Analyzes audit needs and develops standard audit reports of the HRIS system.
Supports HRIS upgrades, patches, testing, and other technical projects.
Maintains system tables and business rules.
Assists with the development and maintenance of reference materials and provides ongoing support for end-users.
Notifies affected users of technical or known issues in a timely manner.
Responsible for testing and troubleshooting of systems.
Collaborates and coordinates across functional areas in HR to ensure transactional processes comply with policies and procedures.
Runs audit queries daily to verify and analyze data integrity, consistency, and accuracy.
Recommends process/customer service improvements, innovative solutions, policy changes, and variations from established policy.
Partners with users and other functional areas of HR on best practices for transactional work and creates/maintains related documentation.
Provides data entry and auditing support during peak periods.
Participates as a data management subject matter expert on cross-functional projects.
Continually increases HRIS knowledge through user groups, webcasts, and trainings to ensure best practices and stay current with trends.
Designs and builds ad hoc reports and reports that support project initiatives.