Senior HR Manager

Highgate Hotels•New York, NY

5d•Onsite

About The Position

The Senior Human Resources Manager is responsible for performing a variety of Human Resources functions. This role is crucial for filling all hourly positions in a timely manner, ensuring accurate and timely completion of paperwork, understanding and enforcing company policies, and assisting with benefits and workmen’s compensation duties. The position is based at the Arthouse Hotel New York City, a boutique hotel on Manhattan's Upper West Side known for its hip, vintage charm and proximity to city icons.

Requirements

At least 5 years of progressive Human Resources experience in a hotel or a related industry required.
High school diploma or equivalent required.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.

Nice To Haves

Previous supervisory responsibility preferred.
College course work in related field helpful.

Responsibilities

Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions.
Compile review list and distribute to departments.
Compile Turnover Report, copy and distribute.
Enter payroll information on computer (wage information, changes).
Conduct prescreening interviews.
Respond to unemployment claims, maintain unemployment logbook.
Maintain new hire, termination, transfer and promotion logbook.
Audit hours worked in payroll reports for eligibility of benefits.
Compile wage surveys.
Monitor and maintain Leave of Absence log.
Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.
Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured).
Maintain complimentary room night log, process employee requests.
Prepare and place recruitment advertising.
Process paperwork for terminating employees.
Maintain advertising logbook.
Become certified trainer in all Human Resources training modules.
Ensure compliance with all HR and related Loss Prevention SOP’s.
Participate in Highgate Hotel Enrichment Committee.
Schedule Highgate Hotel Orientation.
Assist in Highgate Hotel Orientation – explain benefits, conduct tour of property.
Write articles and take pictures for property newsletter.
Assist with special projects; plan employee events (meetings, picnics, parties).
Coordinate Travel Reduction Program, write Travel Reduction Plan, conduct yearly transportation survey.
Maintain First Aid log.