Senior HR Generalist - Mayo Clinic Rochester

Towne Park•Rochester, MN

3d•$80,000 - $85,000•Hybrid

About The Position

The Senior HR Generalist reports to the HR Manager in the Field and provides full-spectrum, front-line human resources support and high-touch customer service to operational leaders, associates, and clients in the assigned area. The role administers local HR operations and may support hiring and interviewing, onboarding, training, benefits and leave conversations, and enforcement of company policies and practices, with the goal of ensuring a positive associate and client experience. The position performs duties independently with minimal supervision and determines when to partner with others or escalate sensitive or complex issues. Errors may result in work stoppages, increased risk, loss of business, or poor customer relations, with potential financial and brand implications. Work is performed both from home and on site, primarily in a climate-controlled environment, with occasional exposure to inclement weather and varying temperatures. Regular local travel between sites is required, and domestic travel outside the district of up to 25% may be required.

Requirements

Thorough knowledge of employment-related laws and regulations.
Proficiency with Microsoft Office Suite or related software and the ability to use advanced functions of Excel, Word, and Outlook.
Proficiency with or ability to quickly learn the organization’s HRIS and talent management systems.
Two to four years of previous human resources experience, including exposure to HR systems, benefits, and payroll.
Valid driver’s license.
Excellent verbal and written communication skills.
Excellent interpersonal, negotiation, and conflict-resolution skills.
Excellent organizational skills and attention to detail.
Excellent time-management skills and a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and delegate when appropriate.
Ability to act with integrity, professionalism, and confidentiality.
Ability to tolerate moderate stress and thrive in a fast-paced environment.
Ability to access and navigate each department at the organization’s facilities.

Nice To Haves

Bachelor’s degree in Human Resources, Business Administration, or equivalent experience.
Experience with Workday.
PHR or SHRM-CP certification.

Responsibilities

Review, track, and document compliance with mandatory and non-mandatory training, continuing education, and work assessments, including safety and anti-harassment training, professional licensure, aptitude exams, and certifications.
Recruit and interview applicants and facilitate hiring for open positions with the account manager; collaborate with departmental managers to understand required skills and competencies.
Implement new-hire orientation, ongoing training, and employee recognition programs to support associate engagement and performance.
Administer HR programs and routine processes involving compensation, benefits, leave, disciplinary matters, disputes and investigations, performance and talent management, productivity, recognition, morale, occupational health and safety, and training and development.
Respond to employment-related inquiries from applicants, employees, and supervisors, referring complex or sensitive matters to appropriate staff.
Coach leaders through performance management and support disciplinary meetings, terminations, and investigations.
Maintain compliance with federal, state, and local employment laws and regulations and recommended best practices; review policies and practices for compliance.
Maintain knowledge of HR trends, best practices, regulatory changes, and technologies in human resources, talent management, and employment law.
Perform other duties as assigned.