Senior HR Generalist - Mayo Clinic Rochester

Towne Park•Rochester, MN

1d•Hybrid

About The Position

The Senior HR Generalist reports to the HR Manager in the Field and provides full-spectrum, front-line human resources support and high-touch customer service to operational leaders, associates, and clients in the assigned area. The role administers local HR operations and may support hiring and interviewing, onboarding and training, benefits and leave conversations, and enforcement of company policies and practices, helping provide a positive associate and client experience. The position performs duties independently with minimal supervision and determines when to partner or escalate sensitive or complex matters. It works from home and on site, with regular local travel between sites and potential domestic travel outside the district up to 25%. Most work takes place in a climate-controlled environment, with occasional exposure to inclement weather and varying temperatures.

Requirements

Two to four years of previous human resources experience, with exposure to HR systems, benefits, and payroll.
Thorough knowledge of employment-related laws and regulations.
Proficiency with Microsoft Office Suite or related software, including advanced functions in Excel, Word, and Outlook.
Proficiency with, or ability to quickly learn, the organization's HRIS and talent management systems.
Valid driver's license.
Excellent verbal and written communication skills.
Excellent interpersonal, negotiation, and conflict resolution skills.
Excellent organizational skills and attention to detail.
Excellent time management skills and a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and delegate when appropriate.
Ability to act with integrity, professionalism, and confidentiality.
Ability to tolerate moderate stress and thrive in a fast-paced environment.
Ability to access and navigate each department at the organization's facilities.
Ability to lift 15 pounds at times.

Nice To Haves

Bachelor's degree in Human Resources, Business Administration, or equivalent experience.
PHR or SHRM-CP certification.
Experience with Workday.

Responsibilities

Review, track, and document compliance with required and optional training, continuing education, and work assessments, including safety and anti-harassment training, professional licensure, aptitude exams, and certifications.
Recruit, interview, and facilitate the hiring of qualified applicants for open positions with the account manager; collaborate with departmental managers to identify required skills and competencies.
Implement new-hire orientation, ongoing training, and employee recognition programs to support associate engagement and performance.
Administer human resources programs and processes, including compensation, benefits, leave, disciplinary matters, disputes and investigations, performance and talent management, productivity, recognition and morale, occupational health and safety, and training and development.
Respond to employment-related inquiries from applicants, employees, and supervisors, referring complex or sensitive matters to appropriate staff.
Coach leaders through performance management and support disciplinary meetings, terminations, and investigations.
Maintain compliance with federal, state, and local employment laws and regulations and recommended practices; review policies and practices for compliance.
Maintain knowledge of trends, best practices, regulatory changes, and technologies in human resources, talent management, and employment law.
Perform other duties as assigned.