Senior HR Generalist

Humanetics•Chelmsford, MA

About The Position

The Senior HR Generalist serves as a trusted advisor to senior leadership, providing expert HR support to drive business performance and foster a high-performing culture across multi-state operations. The role combines strategic thinking with hands-on HR expertise across talent management, organizational development, employee relations, performance management, and change initiatives that support organizational goals. The position partners with business leaders on HR strategies, workforce planning, talent development, succession planning, performance management, employee engagement, compensation and benefits, organizational structure, and company culture. It also supports recruitment, employment-based immigration and work authorization processes, HR compliance and policies, and the maintenance of global organizational structures in the HRIS. The role provides leadership and mentorship to HR staff and uses HR metrics to advise leadership on workforce trends and opportunities for improvement.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or a related field and 5 years of experience in Human Resources administration; alternatively, a high school diploma and 10 years of related experience in Human Resources administration.
  • Strong knowledge of federal, state, and local employment laws and regulations.
  • Experience administering and optimizing HRIS, including employee data management, reporting, system configuration, and benefits administration.
  • Ability to analyze HR data and metrics to support business decisions and workforce planning.
  • Strong communication, conflict resolution, coaching, and relationship-building skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, and HR reporting tools.

Nice To Haves

  • Experience supporting managers and employees in a fast-paced, multi-site, or global environment.
  • Experience supporting organizational design, workforce planning, and organizational structure management.
  • Professional HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR.

Responsibilities

  • Partner with business leaders to develop and execute HR strategies aligned with organizational goals, including workforce planning, talent management, and organizational development.
  • Serve as a first point of contact for employees and managers on HR matters, handling complex employee relations issues, resolving conflicts, and managing disciplinary processes.
  • Identify talent needs with management, implement talent development programs, and drive succession planning.
  • Lead the performance management process, helping managers set objectives, provide feedback, and assess performance.
  • Develop and implement strategies to improve employee engagement and retention.
  • Support change initiatives through effective communication, transition planning, and integration of new processes or systems.
  • Advise management on compensation strategies, salary structures, and benefit offerings.
  • Lead annual benefits open enrollment, including HRIS setup and configuration, employee communications, vendor coordination, testing, and issue resolution.
  • Work with business leaders on organizational structures, employee engagement, and company culture initiatives.
  • Provide leadership and mentorship to HR staff.
  • Use HR metrics to assess business trends and advise leadership on turnover, employee satisfaction, engagement scores, and areas for improvement.
  • Ensure compliance with local, state, and federal labor laws, and assist with developing and enforcing HR policies and procedures.
  • Support recruitment by advising on staffing needs, developing job descriptions, and assisting with candidate selection.
  • Support employment-based immigration and work authorization processes, including visa tracking, documentation, I-9 compliance, and coordination with external immigration counsel.
  • Collaborate with the global HR team to create, maintain, and update organizational structures in the HRIS, including reporting lines, position hierarchies, and workforce data.
  • Support organizational changes, restructures, acquisitions, and workforce planning by maintaining an effective and scalable organizational framework.
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