Senior HR Generalist

Paymentus Group Inc•Richmond Hill, ON

2d•CA$75,000 - CA$90,000•Onsite

About The Position

The Human Resource Generalist is responsible for performing HR-related duties on a professional level and works closely with senior HR management in supporting designated geographic regions. This position carries out responsibilities in the following functional areas: benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, affirmative action/employment equity and employment law compliance.

Requirements

Solid knowledge of Ontario’s employment law, HR policies, and HR operational processes.
Proven ability to manage competing priorities with exceptional attention to detail and accuracy in a fast-paced environment.
Excellent written and verbal communication skills, with a track record of building collaborative relationships across diverse teams and departments.
Hands-on experience with HR Information Systems (HRIS) such as UKG/UltiPro along with advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Nice To Haves

Professional designation (CHRP) preferred or actively in progress.

Responsibilities

Administers various human resource plans and procedures for all organization personnel; assists in developing and implementing company policies and procedures.
Prepares and maintains the Employee Handbook and policy manual, ensuring compliance with Ontario’s Employment Standards Act (ESA), the Ontario Human Rights Code, and AODA.
Participates in developing department goals, objectives, systems and processes.
Administers the compensation program and monitors the performance review process, making revisions as necessary.
Assists with benefits administration, including claims resolution, change reporting, approving invoices for payment and communicating benefits information to employees.
Conducts Leadership development training program; conducts new-employee orientations; assists with development of and monitors career-pathing program.
Handles employee relations counseling, workplace conflict resolutions and exit interviews.
Manages short term disability claims, statutory leaves under the Employment Standards Act (ESA), and medical accommodations in accordance with the Ontario Human Rights Code and AODA.
Participates in administrative staff meetings and attends other meetings and seminars.
Assists in evaluation of reports, decisions and results of department in relation to established goals. Recommends new approaches, policies and procedures to continually improve efficiency of the department and services performed.
Maintains human resource information system records and compiles reports from the database.
Maintains compliance with federal, state/provincial and local employment and benefits laws and regulations.
Coordinates and maintains Health and Safety program in compliance with the Occupational Health and Safety Act, acts as a point of contact for the Joint Health and Safety Committee (JHSC) and manages WSIB claim, and return to work accommodations.