Senior HR Generalist

Lakeshore Employment • Orlando, FL

18d • Hybrid

About The Position

Under the direction of the Director of Human Resources, the Senior HR Generalist executes and supports core human resources functions across the employee lifecycle. The role is a strategic partner to management and a primary resource for employees, ensuring compliance, operational excellence, and alignment with Lakeshore Management’s policies, culture, and business objectives. It focuses on employment law, policies, employee relations, coaching, and mentoring, and operates with a high level of independence, discretion, and accountability. The position also supports departmental goals and company-wide HR initiatives and serves as a key advisor to the Director of HR.

The role oversees HR compliance and regulatory requirements; employee relations and performance management; supervisor training and development; HR metrics and workforce reporting; HRIS data and systems, including Paycom; process improvements and strategic HR initiatives; organizational partnerships; and support for onboarding, offboarding, and recruitment. The position is based at Lakeshore Management’s Orlando, Florida office in a hybrid environment.

Requirements

• 10 or more years of progressive Human Resources experience, including employee relations, coaching, and supporting leaders.
• SHRM-CP or PHR certification required.
• Experience advising leadership and managing employee relations matters.
• Advanced knowledge of federal and state employment laws and HR best practices.
• Strong employee relations and workplace investigation skills.
• Strong analytical skills and proficiency in Excel for data analysis and reporting.
• Ability to manage multiple priorities and competing deadlines.
• High level of discretion and ability to manage confidential information.
• Strong interpersonal, communication, conflict resolution, problem-solving, and conflict-management skills.
• Strong emotional intelligence and coaching and mentorship abilities.
• Ability to work independently while contributing to team objectives.
• Ability to be flexible and adaptable in a fast-paced environment.
• Strong understanding of benefits and payroll processes.

Nice To Haves

• Bachelor’s degree in a related field preferred.
• Experience with HRIS systems; Paycom preferred.
• Experience in Training & Development preferred.
• Bilingual in Spanish and English preferred.

Responsibilities

• Maintain personnel files and employee records in compliance with federal, state, and company regulations; audit HRIS data integrity and documentation accuracy.
• Lead I-9 compliance and tracking, and administer compliance with FMLA, ADA, leave of absence, disability, and related leave programs.
• Interpret employment laws and advise leadership on compliance implications and risk mitigation.
• Prepare and support EEO-1 reporting, ACA compliance, unemployment claims management, employment verifications, and internal and external audits.
• Maintain strict confidentiality of sensitive employee information.
• Serve as the primary escalation point for employee relations matters, conduct workplace investigations, and recommend appropriate resolutions.
• Partner with managers on performance management, disciplinary actions, documentation, employee concerns, and corrective actions.
• Lead and facilitate supervisor training on HRIS functionality, performance management, and HR best practices; coach leaders on employee relations, documentation, and policy interpretation.
• Partner with the Director of HR to identify leadership development and training needs, and assist in maintaining training materials and HR process documentation.
• Track and analyze HR metrics, generate routine and ad hoc reports, identify trends and risks, and present findings and recommendations to the Director of HR.
• Manage and troubleshoot HRIS functionality and enhancements; lead HRIS audits, surveys, and module implementations as assigned.
• Analyze workforce data and ensure accurate reporting and compliance tracking.
• Identify and implement HR process improvements; assist with developing and updating forms, policies, and procedures.
• Lead or support HR initiatives, projects, and research, and promote compliance, accountability, and continuous improvement.
• Serve as a trusted advisor to managers and employees, promote company culture and professional standards, and foster collaboration across departments.
• Back up the HR Specialist with onboarding from offer acceptance through employee integration, including new-hire documentation, I-9 compliance, and HRIS setup.
• Support personnel action forms and employee status changes, including promotions, transfers, and terminations; assist with offboarding and year-end HR recordkeeping.
• Partner with leadership and Recruiting on workforce planning and recruitment support, including job postings, candidate coordination, background checks, and reference checks.
• Help ensure recruitment processes and documentation remain compliant and support improvements to recruitment workflows and candidate experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed