Senior HR Generalist

Avolta • Columbus, OH

8d

About The Position

The Field Senior HR Generalist supports the effective administration of HR policies and procedures in one or more branches, bridging strategic and tactical HR functions, initiatives, and processes. Using judgment and discretion, the Generalist provides problem-solving advice and counsel to the DO/SrDO, operations management, and branch staff, or escalates HR issues as needed. The role ensures administrative processes and procedures are completed, typically leads branch- or area-level projects, and may participate in regional HR projects. It may also help develop branch-specific policies and procedures and share best practices with Generalists at other branches. This is an exempt position and reports to the HR Manager or Regional HR Director, depending on local requirements.

Requirements

• Four-year college degree or equivalent work experience.
• Minimum of 3–5 years of HR recruiting or related HR Generalist experience.
• Ability to speak, read, and comprehend instructions, short correspondence, and policy documents, and to interact comfortably with associates.
• Leadership skills and ability to work as part of a team with minimal day-to-day supervision.
• Working knowledge of HR technical subjects.
• Proficiency with HR and business software and systems, and experience preparing documents, spreadsheets, and presentations.
• Ability to travel nationally, regionally, and within the area.

Nice To Haves

• Study and knowledge to earn SHRM certification, which the posting says will provide a foundation for successful performance in the role.

Responsibilities

• Establish and maintain a trusted-adviser relationship with operations managers.
• Partner with the HR Manager to establish and maintain a positive, visible HR presence in the branch among associates at all levels.
• Identify trends and regularly communicate branch-level issues to the HR Manager.
• Advise operations managers on employee discipline, performance management, retention, engagement, rewards, and recognition.
• Maintain knowledge of HR best practices, applicable federal, state, and local regulations and statutes, and company HR policies and procedures; understand applicable collective bargaining agreements and answer questions about union practices.
• Conduct confidential HR counseling, investigations, and exit interviews.
• Gather, analyze, understand, and monitor operational data and HR metrics, including turnover, wage rates, staffing levels, diversity, and sales data, to help forecast and plan staffing needs.
• Work with regional HR staff to source, recruit, screen, interview, offer, hire, and orient candidates and new hires; build relationships with community-based organizations to enhance the applicant pool.
• Develop and deliver new-hire orientation, required policy training, and corporate-developed training.
• Understand airport and landlord policies and procedures and partner with operations to ensure compliance.
• Respond to associate questions about compensation, leave, scheduling, assignments, complaints, policies and procedures, and full-cycle onboarding.
• Perform general HR functions, including employee file maintenance, preparation of logs, and PeopleSoft data entry and maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior