Senior HR Generalist

Vicente’s Supermarket•Brockton, MA

69d•$70,000 - $80,000•Hybrid

About The Position

The Senior HR Generalist is the CPO’s hands-on partner for the day-to-day people operations that keep every Vicente’s location running — with recruiting as a primary focus, alongside HR administration, benefits, training logistics, and compliance, across all stores. This role directly supervises two HR Coordinators, who provide store-level HR support. This role assigns and reviews their work, consolidates their store-level input into company-wide processes, and develops them toward broader HR capability as the team grows.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent combination of education and experience.
4+ years of HR generalist experience, ideally across multiple sites or in a retail/grocery environment.
Hands-on experience with an HRIS/payroll platform (Paycor or similar) and benefits administration systems.
Proven track record building proactive recruiting pipelines.
Comfortable owning processes end-to-end with limited daily oversight — this seat runs independently, reporting to the CPO.
Demonstrated ability to supervise and develop staff.
Strong organizational skills; able to manage recurring deadlines (payroll cycles, benefits enrollment, ACA reporting) without dropped items.
Requires the ability to travel by car between locations on a regular basis.
Strict discretion with confidential employee records, compensation data, and investigation findings.

Responsibilities

Own full-cycle recruiting for corporate, back-office, and store-level roles company-wide — sourcing, screening, interviewing, and offer coordination.
Partner with store managers and department directors on their store-level hiring needs.
Build and maintain community and vendor partnerships as an ongoing talent pipeline, particularly for new-store openings and hard-to-fill roles.
Own and maintain the company’s online application system — uptime, payment/upgrades, and preventing lost applications.
Pull and distribute the weekly applications report, split by store location.
Post corporate and back-office roles in our ATS system and boost across Indeed and other boards, coordinating with managers and directors on active needs.
Schedule and coordinate interviews for corporate-level roles.
Build and run the evergreen requisition pipeline and standing interview panels, so recruiting is continuous rather than opening-driven.
Track recruiting pipeline status and report weekly to the CPO.
Process new hire paperwork and maintain personnel files across all store locations.
Review time & attendance and punch corrections to support payroll close.
Maintain accurate employee records — status changes, pay changes, transfers — company-wide.
Prepare Verification of Employment letters as needed.
Process terminations and separations; confirm the correct process was followed before approving.
Run monthly bench evaluations per store location, consolidating store-level mapping into a master bench chart; schedule the review with the CEO and Director of Retail Operations.
Partner with the CPO to coordinate training logistics for associates — registration, travel, lodging, and expense authorization.
Manage enrollment and offboarding, including benefits, for all associates company-wide.
Partner with the CPO to manage unemployment claims across both the EZ People system and the state UI portal, ensuring store-level teams respond accurately and on time — handling directly when needed.
Partner with the CPO on ACA and other regulatory compliance tracking, escalating gaps or exposure as they're identified.
Serve as the first point of contact for employee relations concerns raised by associates or store leadership across all locations.
Conduct workplace investigations — gathering statements, documenting findings, and recommending next steps — in partnership with the CPO before any corrective action or termination is finalized.
Maintain thorough, confidential documentation for every employee relations matter and investigation.
Advise store managers and department leads on handling employee concerns consistently and in line with company policy.
Support special HR/people-related projects as directed by the CPO or CEO.
Organize team engagement activities for corporate/back-office staff across locations.