Senior HR & Benefits Analyst

Bessemer Trust•Woodbridge Township, NJ

10d•$90,000 - $110,000•Hybrid

About The Position

The Senior HR & Benefits Specialist supports the day-to-day administration of Family Office Management (FOM) human resources and employee benefit programs. The role handles employee lifecycle events, benefit plan administration, billing and reconciliation, HRA and COBRA support, retirement plan activities, and client service. Work is performed in accordance with applicable Department of Labor, Internal Revenue Service, and other regulatory requirements, while considering each client's needs and directives.

Requirements

Bachelor's degree or an equivalent combination of education and relevant experience.
At least five years of progressive human resources and/or employee benefits experience.
Working knowledge of employee benefit administration and applicable compliance requirements.
Generalist understanding of HR and a strong ability to source solutions to unique HR issues.
Experience with leave administration and federal and state legal requirements around leaves.
Strong analytical, reconciliation, and critical-thinking skills.
Excellent written and verbal communication skills.
Ability to manage multiple priorities, deadlines, and client requests in a demanding environment.
Strong people skills and ability to collaborate effectively with colleagues, clients, employees, vendors, and carriers.
High degree of accuracy, organization, discretion, and attention to detail.
Strong interest in continuous learning about HR services for small-group employers.
Client-driven approach.

Nice To Haves

Understanding of medical plan administration, HRA administration, and COBRA.
HR certification, such as SHRM or HRCI.

Responsibilities

Process client new-hire requests, prepare and distribute onboarding information, follow up on outstanding items, and maintain accurate employee personnel files.
Process client termination requests, prepare and distribute termination information, complete follow-up activities, and maintain accurate employee files.
Respond to and follow up on unemployment verification requests involving client employees.
Review payroll activity to confirm that new hires, terminations, employee changes, leaves of absence, disability events, and related benefit changes are accurately reflected.
Respond to day-to-day benefit plan questions from Client Advisors, clients, and client employees.
Research client, employee, and Client Advisor inquiries and prepare clear summaries of findings and recommended next steps, as appropriate.
Administer client HRA plans and maintain accurate eligibility and plan information.
Remind eligible employees to submit HRA claims and assist with claim-submission issues.
Perform quarterly HRA account reviews and analyze claims paid and account activity.
Update HRA records for annual enrollment, plan design changes, new hires, and terminations.
Administer stand-alone COBRA plans for assigned clients.
Monitor COBRA participation and ensure records reflect plan design changes, new enrollments, terminations, and coverage start and end dates.
Coordinate and track required COBRA communications and follow-up items with vendors and affected participants.
Process monthly invoices for client health plans, individual benefit plans, and FOM payroll vendors.
Maintain billing tracking logs to confirm invoices are current and paid on time.
Reconcile medical and benefit invoices to payroll and employee headcount records, and investigate and resolve discrepancies with carriers, providers, and vendors.
Assist with year-end 401(k) census preparation, related plan testing, and Form 5500 support for client review.
Serve as backup for 401(k) plan funding from payroll to plan administrators.
Serve as backup for monitoring outstanding 401(k) plan loans, reconciling loan repayments to payroll, and confirming deductions end when required.
Support administration of supplemental IRAs and state-mandated retirement programs, as assigned.
Review and update new-hire and termination checklists as needed.
Provide documentation and support for internal audits.
Assist with client setup on new vendor platforms, including COBRA and HRA administration systems.
Maintain complete, current, and accurate client and employee files daily.
Review departmental processes and recommend improvements to enhance accuracy, efficiency, and service.

Benefits

Eligible employees may participate in a 401(k) program with a generous profit-sharing contribution.
Medical, prescription, dental, and vision coverage.
Life insurance and disability coverage.
Paid holidays, vacation, and sick time, subject to plan terms and Company policies.
Discretionary annual bonus for select positions.
Personalized development and career opportunities, including tuition reimbursement support.
Medical, dental, and vision plans with zero contributions for employee coverage.
Employee assistance and wellness programs.
Hybrid work environment: 60% in office and 40% remote for most positions.
Paid time off and paid parental leave.
Employer-paid life insurance and short- and long-term disability coverage.
Legal services and financial wellness plans at no cost to employees.