Senior HR & Benefits Analyst

Bessemer Trust•Woodbridge, NJ

9d•Hybrid

About The Position

The Senior HR & Benefits Specialist supports the day-to-day administration of Family Office Management (FOM) human resources and employee benefit programs. The role processes employee lifecycle events, administers benefit plans, handles billing and reconciliation, supports HRA and COBRA administration and retirement plan activities, and provides client service. Work is performed in accordance with applicable Department of Labor, Internal Revenue Service, and other regulatory requirements, while considering client-specific needs and directives. The position also supports operational processes, internal audits, vendor-platform setup, and continuous improvement of departmental procedures. It requires a client-driven HR generalist with strong analytical, organizational, communication, and service skills who can manage multiple priorities and deadlines.

Requirements

Bachelor's degree or equivalent combination of education and relevant experience.
At least five years of progressive human resources and/or employee benefits experience.
Working knowledge of employee benefit administration and applicable compliance requirements.
Generalist understanding of HR and ability to source solutions to unique HR issues.
Experience with leave administration and federal and state legal requirements related to leaves.
Strong analytical, reconciliation, and critical-thinking skills.
Excellent written and verbal communication skills.
Ability to manage multiple priorities, deadlines, and client requests in a demanding environment.
Strong interpersonal skills and ability to collaborate effectively with colleagues, clients, employees, vendors, and carriers.
High level of accuracy, organization, discretion, and attention to detail.
Strong interest in continuous learning about HR services for small-group employers.
Client-driven approach.

Nice To Haves

Understanding of medical plan administration, HRA administration, and COBRA.
HR certification such as SHRM or HRCI.

Responsibilities

Process client new-hire requests, distribute onboarding information, follow up on outstanding items, and maintain employee personnel files.
Process client termination requests, distribute termination information, complete follow-up activities, and maintain employee files.
Respond to and follow up on unemployment verification requests involving client employees.
Review payroll activity to confirm employee lifecycle and benefit changes are reflected accurately.
Respond to benefit plan questions from Client Advisors, clients, and client employees.
Research client, employee, and Client Advisor inquiries and summarize findings and recommended next steps as appropriate.
Administer client HRA plans; maintain eligibility and plan information; remind eligible employees to submit claims; assist with claim-submission issues; review quarterly account activity; and update records for enrollment, plan changes, hires, and terminations.
Administer stand-alone COBRA plans, monitor participation and coverage records, and coordinate and track required communications and follow-up with vendors and participants.
Process monthly invoices for client health plans, individual benefit plans, and FOM payroll vendors; maintain billing logs; reconcile invoices to payroll and headcount records; and resolve discrepancies with carriers, providers, and vendors.
Assist with year-end 401(k) census preparation, plan testing, and Form 5500 support for client review.
Provide backup support for 401(k) plan funding, monitoring outstanding loans, reconciling loan repayments to payroll, and confirming deductions end when required.
Support administration of supplemental IRAs and state-mandated retirement programs as assigned.
Review and update new-hire and termination checklists; provide documentation for internal audits; and assist with client setup on COBRA and HRA vendor platforms.
Maintain complete, current, and accurate client and employee files daily.
Review departmental processes and recommend improvements to accuracy, efficiency, and service.