Senior House Manager - Loring Place
About The Position
The Senior House Manager at Loring Place in the Bronx provides administrative support and oversees building security functions. The role reports to the Property Manager of Building Operations and supports lease administration, building operations, resident safety, and facility security. The position is non-exempt, with annualized compensation of $38,480–$40,000. The Senior House Manager assists with lease, LIHTC, and Section 8 recertification processes; tracks tenant documentation, vacancies, and related records; communicates with tenants and staff; and maintains documentation in AppFolio. The role also supports building safety and operations through fire drills and inspections, contractor and delivery tracking, and building-condition reporting. Security duties include monitoring activity, conducting floor checks, documenting tours and incidents, responding to crises, and assuming responsibility for the facility when full-time staff are absent. The position requires lifting up to 50 pounds and travel to various sites. Local and/or national travel may be required, as may longer weekday or weekend commitments to complete business projects or meet deliverables. The employee must be able to speak, hear, see, write, and use a computer and related software, with or without reasonable accommodation.
Requirements
- One year of customer service experience required.
- Fire Guard Certification (F02) required.
- Good computer skills and knowledge required.
- Ability to communicate clearly and concisely, verbally and in writing.
- Ability to use judgment and make sensible, practical, and concise decisions in emergency situations.
- Interest in property management.
- Ability to lift up to 50 pounds.
- Ability to travel to various sites; local and/or national travel may be required.
- Ability to speak, hear, see, and write, and to use a computer and related software programs.
Nice To Haves
- High school diploma is highly preferred.
Responsibilities
- Assist with leases, LIHTC compliance, and Section 8 recertification.
- Track tenant lease documentation, including recertification, renewal dates, and missing or required documents.
- Support review of HAP reports and track package status, funder communication, and follow-up.
- Review tenant legal action documentation.
- Review and track unit vacancies and timelines.
- Communicate with tenants about lease needs, building events, concerns, and meetings.
- Provide reports and status updates about building conditions to the superintendent, handyperson, and leadership.
- Update lease and building documentation in AppFolio.
- Maintain unit inspection documentation.
- Secure delivery of weekly checks to Finance.
- Assist with filing and rent collection.
- Help secure and maintain the safety of tenants and the facility.
- Schedule and conduct fire drills, document them, and maintain fire-safety equipment and inspection logs.
- Ensure residents respond to fire alarms.
- Periodically attend house meetings, case conferences, and staff meetings.
- Conduct extinguisher inspections on the first business day of each month.
- Track contractors and report to the building superintendent.
- Purchase, track, and monitor deliveries.
- Provide crisis intervention when necessary and report incidents to clinical and operations staff.
- Report and electronically document building tours, daily tenant logs, and on-site incidents.
- Assume responsibility for the overall running of the facility in the absence of full-time staff.
- Monitor client and visitor activity.
- Maintain compliance with fire-safety codes.
- Conduct floor checks twice per shift to maintain security.
- Assist with scheduling part-time and per-diem house managers to cover scheduled and unscheduled absences.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
