Senior Group Sales Manager
About The Position
The Senior Group Sales Manager leads efforts to expand and strengthen group sales for Waldorf Astoria Costa Rica Punta Cacique by generating new group business and driving conversion to meet resort targets and goals. This is a U.S.-based virtual/remote position. The role includes property visits for FAMs and site inspections, travel to key markets and tradeshows, direct sales calls, responding to inquiries, initiating outreach, qualifying leads, and proactively soliciting potential clients. The position works closely with the Director of Sales & Marketing and the property-based Director of Sales for support and direction. It also collaborates across departments to coordinate fulfillment of contracted services and maintain high standards of client satisfaction. Travel may be up to 35%.
Requirements
- At least two years of luxury group sales experience.
- Extensive knowledge of group sales, ideally in resorts with seasonal periods.
- Prior hotel or travel industry experience.
- Ability to navigate the enterprise and communicate effectively with department heads, executive committee members, team members, and corporate leaders.
- Fluency in English.
- Ability to travel up to 35%.
Nice To Haves
- Experience in the incentive group market.
- Knowledge of Delphi.
- Knowledge of Meeting Broker, Cvent, and Hopskip platforms.
- Fluency in Spanish.
Responsibilities
- Drive conversion for resort group sales to achieve targets and goals.
- Conduct property visits for FAMs and site inspections.
- Travel to key markets, attend tradeshows, and conduct direct sales calls and other sales efforts.
- Generate new business by responding to inquiries, initiating outreach, qualifying leads, and proactively soliciting potential clients.
- Coordinate and work closely with the property-based Director of Sales for support and direction.
- Collaborate across departments to coordinate fulfillment of contracted services and uphold high standards of client satisfaction.
Benefits
- Discounted travel through the Go Hilton travel program, including 110 nights with room rates as low as $40 per night.
- Employee stock purchase program with a 15% discount on Hilton shares.
- Paid parental leave for eligible Team Members, including partners and adoptive parents.
- Caregiving concierge services.
- Crisis Concierge support.
- Free counseling and support through the Employee Assistance Program for eligible Team Members.
- Paid time off.
- Health and welfare benefits, including health plans, dental coverage, and vision coverage.
- Retirement plans.
- Eligibility to participate in the Hilton Sales Incentive Plan, subject to plan terms and conditions.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
