Senior Group Sales Manager

Marriott•San Francisco, CA

1d•$95,000 - $110,000

About The Position

The Senior Group Sales Manager is a strategic revenue driver responsible for generating and managing group business for The Jay Hotel, a modern, design-forward property in San Francisco’s Financial District. The role focuses on securing high-value corporate, technology, creative-industry, association, and upscale social groups, while promoting the hotel’s boutique luxury experience, curated design, and personalized service. The position calls for a background in luxury or lifestyle hotel sales, refined client engagement, and an understanding of high-end guest expectations. The manager cultivates long-term client relationships, executes sales strategies, and collaborates across departments to deliver elevated group experiences aligned with the hotel’s brand.

Requirements

At least 3 years of past sales experience is preferred.
Experience at a hotel of similar size and quality.
Ability to adapt communication style to different audiences.
Computer skills, including Microsoft Word, Excel, and Delphi.
Advanced knowledge of sales skills, revenue management, training, and motivating peers.
Advanced knowledge of the hotel and competitive market.
Ability to execute appropriate action plans.
Willingness to participate as part of a team, pitch in, and help coworkers with their duties.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, business-plan preparation, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Leadership skills to motivate and develop staff and ensure goals are accomplished.
Ability to set priorities, plan, organize, and delegate.
Written communication skills that are concise, well organized, complete, and clear.
Ability to work effectively under time constraints and deadlines.

Nice To Haves

A strong background in luxury or lifestyle hotel sales.
A refined approach to client engagement and a deep understanding of high-end guest expectations.

Responsibilities

Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections, and written communication.
Produce room, banquet, and room-rental revenue through prospecting, presentations, contract development, negotiation, and closing sales.
Maximize revenue by selling all facets of the hotel to previous, current, and potential clients, orally and in writing.
Manage and document account details, ensuring solicitation and closing activities are complete, and coordinate departments’ participation in servicing accounts.
Develop and conduct persuasive verbal sales presentations for prospective clients.
Prepare information for, meet with, and entertain clients as appropriate to the account’s potential business.
Communicate clear direction verbally and in writing to hotel departments to ensure high-quality customer service.
Prepare customer correspondence and internal booking reports, and maintain files.
Participate in daily business review meetings, pre-convention meetings, training, and other sales-related meetings as required.
Attend trade shows, community events, and industry meetings.
Maintain advanced knowledge of market trends, competition, and the hotel’s key customers.
Comply with attendance rules and be available to work regularly.
Perform other job-related duties as assigned.

Benefits

$5,000 sign-on bonus, paid after successful completion of the introductory employment period.
Medical insurance through Anthem Blue Cross Blue Shield.
Dental insurance through Anthem Blue Cross Blue Shield.
Vision insurance through EyeMed.
Vacation, sick, and holiday programs.
Pet insurance through the ASPCA.
Supplemental, spousal, and child life insurance.
Short- and long-term disability plans.
401(k) savings plan with matching funds.
Discounts through the YouDecide and Hotel Room Discount programs.