Senior Group Director, High-End Sales & Distribution - WFJ

CHANEL • New York, NY

47d • $175,000 - $250,000 • Hybrid

About The Position

CHANEL is seeking a Senior Group Director, High-End Sales & Distribution for the Watches & Fine Jewelry (WFJ) Division, based in New York. This role is responsible for defining and executing the commercial strategy for High Jewelry and High Watchmaking across the US, driving business growth while elevating CHANEL's position in the high-end luxury market. This role will also build and develop a high-performing team of High-End sales experts while partnering across Retail, Merchandising, Marketing, Client, Education, Fashion, and Global WFJ to deliver a seamless "One Brand" strategy and exceptional client experience.

Requirements

• Strong ability to work cross-functionally across departments
• Agile and flexible leader who adapts quickly to changing business conditions
• Inspirational leadership with the ability to motivate and develop a growing team
• Experience managing multiple distribution channels and understanding their dynamics, including retail, lease, fashion retail, and multi-brand retailers
• Strong understanding of the diversity and nuances of the US market and clientele
• Strong communication and relationship-building skills
• Experience in watches, precious jewelry, and high jewelry
• Strong organizational and presentation skills
• Excellent oral and written communication skills
• Strong strategic vision and business acumen
• 10–15+ years of progressive leadership in luxury retail or high-value asset transactions.
• Bachelor’s degree in business, marketing, or design-related field
• Deep knowledge of gemology, jewelry manufacturing, and historical provenance
• Proficiency in managing budgets, financial forecasting, and P&L for high-margin categories.
• Established global network of UHNW collectors, dealers, and industry stakeholders
• Ability to travel domestically and internationally as business requires

Nice To Haves

• Partially Remote: Role requires a minimum of three days in-person office presence at the designated location/office.
• NY office-based role

Responsibilities

• Design & implement the sales and distribution strategy of HIGH-END (High Jewelry & High watchmaking) in the US
• Develop and execute long-term strategies for high jewelry and high watchmaking.
• Define clear KPIs to guide execution and measure performance.
• Drive revenue through private in-store appointments and high-profile client events.
• Set and track sales targets by channel and product category.
• Provide data analysis and business reporting, along with strategic recommendations to maximize sales and profitability.
• Contribute to monthly business reviews for the US President and Management Committee, highlighting performance, gaps, and opportunities.
• Lead and coach a community of experts with deep knowledge of gemstones and storytelling.
• Develop the existing team and recruit high-end sales talent, internally or externally, while identifying high potential internal talent.
• Implement structured assessments and create clear career pathways into High-End roles.
• Partner with the US WFJ departments (Merchandising, Marketing, Client, Education), US Fashion and Global WFJ teams to ensure all actions align with the specific needs of the regional markets and optimize the "one brand" strategy. This includes the high jewelry & high watchmaking assortment, events plan, client engagement plan, and education touchpoints.

Benefits

• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

What This Job Offers

• Job Type: Full-time
• Career Level: Senior