Senior Global Sourcing Operations Coordinator
About The Position
At Lakeshore, everything we make starts with a goal of giving educators and families tools to help children thrive. The Senior Global Sourcing Operations Coordinator keeps day-to-day sourcing operations moving by managing operational and administrative work, coordinating projects, handling sample logistics, maintaining documentation, and resolving incoming requests. The role supports the sourcing team so it can focus on developing products for classrooms and homes. The coordinator schedules meetings, prepares materials, records action items, and maintains project documentation and department records. They manage sample operations from order processing through shipment and tracking, support departmental projects and timelines, manage shared inboxes and requests, draft communications, compile data and reports, and maintain SOPs and process reference materials. The position is based full-time onsite at Lakeshore's Carson, California headquarters.
Requirements
- 3–5 years of experience in operations coordination, administrative support, or a similar role.
- Associate degree or equivalent experience.
- Proficiency in Microsoft Office Suite, including solid Excel skills such as pivot tables and VLOOKUP/XLOOKUP.
- Comfort working in SharePoint, Teams, and Outlook.
- Experience managing competing priorities, meeting deadlines, and maintaining detailed records in a fast-paced environment.
- Clear, confident written communication skills, including the ability to tailor messages for different audiences and explain complex information clearly.
- Ability to work full-time onsite at the Carson, California headquarters.
Nice To Haves
- Bachelor's degree in Business Administration or a related field.
- Experience with ERP systems such as SAP.
- Familiarity with shipping and logistics platforms, including FedEx tools and shipment tracking.
- Experience with project tracking tools such as Wrike or similar task management platforms.
- Exposure to business intelligence or reporting tools such as Qlik Cloud.
- Proactively suggest concrete process improvements.
- Follow up independently and confirm tasks are closed.
- Adapt quickly to shifting priorities while maintaining work quality under pressure.
- Ask questions when requirements are unclear rather than making assumptions.
Responsibilities
- Schedule meetings, prepare materials, capture action items, and maintain accurate project documentation and departmental records.
- Process sample orders in SAP and third-party systems, coordinate domestic and international FedEx shipments, track inventory, and resolve delays.
- Maintain project trackers, follow up on deliverables, monitor timelines, and escalate issues or scope changes to the manager.
- Manage shared inboxes and request channels, investigate and resolve operational questions, and route complex issues to appropriate stakeholders with full documentation.
- Draft mass emails, process updates, and department announcements for internal and external partners.
- Pull data, build ad hoc reports, and maintain SOPs and process reference materials.
Benefits
- Bonus eligibility.
- Paid leave for new parents.
- Medical, dental, and vision coverage, including EPO, PPO, and HSA options.
- 401(k) retirement plan with company contribution.
- Flexible benefits.
- On-site preschool for employees' children.
- On-site employee gym.
- Employee discount.
- Casual dress.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
