Senior Global Sourcing Operations Coordinator

Lakeshore Learning Materials•Carson, CA
•Onsite

About The Position

The Senior Global Sourcing Operations Coordinator supports Lakeshore’s sourcing team by managing operational and administrative work that keeps day-to-day activities moving. The role coordinates projects, handles product-sample logistics, maintains documentation, responds to operational requests, and helps ensure sourcing processes and information remain organized and current. The position is full-time and onsite at Lakeshore’s Carson, California headquarters. The coordinator schedules meetings and prepares materials, records action items, maintains project documentation and departmental records, and manages sample operations from order processing through shipment tracking and issue resolution. The role also supports departmental projects, shared inboxes, communications, reporting, and process reference materials. For employees residing within Los Angeles and Orange Counties, the stated projected hiring range is $22.36–$30.05 per hour, depending on relevant experience and skillset. The role is bonus eligible.

Requirements

  • 3–5 years of experience in operations coordination, administrative support, or a similar role.
  • Associate degree or equivalent experience.
  • Proficiency in Microsoft Office Suite, including solid Excel skills such as pivot tables and VLOOKUP/XLOOKUP; comfort with SharePoint, Teams, and Outlook.
  • Ability to manage competing priorities, meet deadlines, and maintain detailed records in a fast-paced environment.
  • Clear, confident written communication skills, including the ability to tailor messages to different audiences and explain complex information clearly.
  • Ability to work full-time onsite at the Carson, California headquarters.

Nice To Haves

  • Bachelor’s degree in Business Administration or a related field.
  • Experience with ERP systems such as SAP.
  • Familiarity with shipping and logistics platforms, including FedEx tools and shipment tracking.
  • Experience with project tracking tools such as Wrike or similar task management platforms.
  • Exposure to business intelligence or reporting tools such as Qlik Cloud.
  • Proactively identify process improvements and bring concrete suggestions to a manager.
  • Follow up on tasks until they are confirmed closed.
  • Adapt quickly when priorities shift while maintaining work quality under pressure.
  • Ask questions when information is unclear rather than guessing.

Responsibilities

  • Schedule meetings, prepare materials, capture action items, and maintain project documentation and departmental records.
  • Process sample orders in SAP and third-party systems; coordinate domestic and international FedEx shipments, track inventory, and resolve delays.
  • Support assigned departmental projects by maintaining trackers, following up on deliverables, monitoring timelines, and escalating issues or scope changes to the manager.
  • Manage shared inboxes and request channels, investigate and resolve operational questions, and route complex issues to appropriate stakeholders with full documentation.
  • Draft mass emails, process updates, and department announcements for internal and external partners.
  • Pull data, prepare ad hoc reports, and maintain SOPs and process reference materials.

Benefits

  • Bonus eligible.
  • Paid leave for new parents to support work/life balance and family bonding.
  • Medical, dental, and vision coverage, including EPO, PPO, and HSA options.
  • 401(k) retirement plan with company contribution.
  • Flexible benefits.
  • On-site preschool for employees’ children.
  • On-site employee gym.
  • Generous employee discount.
  • Casual dress.
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