Senior Global Custody Registration Market Specialist

Brown Brothers Harriman & Co • Boston, MA

5d

About The Position

The Senior Global Custody Registration Market Specialist is a member of the CAP Registration team in Service Delivery, which manages market investment approval and account-opening processes for markets that require foreign investor registration and/or documentation to open cash and securities accounts. The specialist liaises with BBH client servicing groups and sub-custodian providers to process registration requests, maintains registration database records, and updates registration kits for assigned markets.

The role owns end-to-end foreign investor registration and market investment workflows, coordinating submissions, approvals, and market-specific documentation so clients can begin investing. It provides timely and accurate responses to internal and client inquiries, develops expertise in assigned client structures, and advises internal stakeholders on market-entry readiness, documentation expectations, and timeline drivers. The specialist also contributes to automation and process-improvement initiatives.

The position supports the client experience by providing proactive status updates, identifying and resolving issues that could delay approvals, escalating risks early, preparing registration documentation from foundation materials, guiding clients through required steps, and managing and tracking client requests. The specialist uses relevant internal technology to manage client inquiries. Attention to detail, organization, accuracy, ownership, and client service are important to the role.

Requirements

• BS/BA degree, preferably in a business- or finance-related concentration, and/or equivalent work experience.
• 1–2 years of custody experience; closely related onboarding or client service experience in custody/securities services is preferred.
• Ability to manage competing priorities and deliver accurately under tight deadlines.
• Strong written and verbal communication skills, including confidence engaging on complex issues with internal partners and external clients.
• High attention to detail, strong organization, and an ownership mindset.
• Strong analytical skills applied to data, workflows, numeric information, and problem solving.

Nice To Haves

• Experience with emerging markets onboarding.
• Closely related onboarding or client service experience in custody/securities services.

Responsibilities

• Own end-to-end foreign investor registration and market investment workflows to enable clients to open required cash and securities accounts.
• Coordinate registration submissions, approvals, and market-specific documentation requirements with BBH client servicing groups and sub-custodian providers.
• Resolve internal and client inquiries accurately and in a timely manner.
• Develop expertise in assigned client structures and advise internal stakeholders on market-entry readiness, documentation expectations, and timeline drivers.
• Contribute to registration and onboarding process improvements, including automation.
• Provide clear, proactive status updates to internal stakeholders and external clients throughout the registration lifecycle.
• Anticipate, investigate, and resolve issues that could delay approvals, escalating risks early.
• Complete registration documentation based on foundation materials and guide clients through required steps and milestones.
• Initiate and manage client requests, ensuring accurate tracking and transparency.
• Use relevant internal technology solutions to manage client inquiries.
• Maintain registration database records and update registration kits for assigned markets.

Benefits

• Base salary, discretionary bonuses, and profit-sharing.
• Benefits covering long-term savings, healthcare, income protection, professional development, and time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior