Senior Global Custody Registration Market Specialist

Brown Brothers Harriman•Boston, MA
•$60,000 - $75,000

About The Position

The Senior Global Custody Registration Market Specialist is part of the CAP Registration team in Service Delivery, which manages market investment approvals and account-opening processes for markets with foreign investor registration or documentation requirements for cash and securities accounts. The specialist works with BBH client servicing groups and sub-custodian providers to process registration requests, maintain registration databases, and update registration kits for assigned markets. The role calls for strong attention to detail, organization, accuracy, and client service skills. The specialist owns foreign investor registration and market investment workflows from end to end, helping clients open the cash and securities accounts needed to invest. They coordinate submissions, approvals, and market-specific documentation; provide timely and accurate answers to inquiries; and develop knowledge of assigned client structures to advise internal stakeholders on market-entry readiness, documentation, and timelines. The role also contributes to automation and process improvements. The specialist provides proactive status updates to internal stakeholders and external clients, anticipates and resolves issues that may delay approvals, and escalates risks early. They support clients by preparing registration documentation from foundation materials and guiding clients through required steps and milestones. They also initiate and manage client requests, maintain accurate tracking and transparency, and use internal technology to manage inquiries.

Requirements

  • BS/BA degree, preferably in a business- or finance-related concentration, and/or equivalent work experience.
  • 1–2 years of custody experience; closely related onboarding or client service experience in custody/securities services is preferred.
  • Ability to manage competing priorities and deliver accurately under tight deadlines.
  • Strong written and verbal communication skills, including confidence engaging on complex issues with internal partners and external clients.
  • High attention to detail, strong organization, and an ownership mindset.
  • Strong analytical skills applied to data, workflows, numeric information, and problem solving.
  • Experience with emerging markets onboarding.

Nice To Haves

  • Closely related onboarding or client service experience in custody or securities services.

Responsibilities

  • Own end-to-end foreign investor registration and market investment workflows so clients can open the required cash and securities accounts.
  • Coordinate submissions, approvals, and market-specific documentation with BBH client servicing groups and sub-custodian providers.
  • Provide timely and accurate resolution of internal and client inquiries.
  • Develop expertise in assigned client structures and advise internal stakeholders on market-entry readiness, documentation expectations, and timeline drivers.
  • Contribute to onboarding and registration improvements, including automation and process improvements.
  • Provide clear, proactive status updates to internal stakeholders and external clients throughout the registration lifecycle.
  • Anticipate, investigate, and resolve issues that could delay approvals, escalating risks early.
  • Complete registration documentation using foundation materials and guide clients through required steps and milestones.
  • Initiate and manage client requests, ensuring accurate tracking and transparency.
  • Use relevant internal technology solutions to manage client inquiries.
  • Complete registration database updates and maintenance and update registration kits for assigned markets.

Benefits

  • Long-term savings
  • Healthcare
  • Income protection
  • Professional development opportunities
  • Time off
  • Annual target bonus
  • Profit-sharing
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