Senior Global Consultant

INSTITUTE FOR SAFE MEDICATION PRACTICES • Whitemarsh Township, PA

4d • $107,767 - $122,315 • Remote

About The Position

The Institute for Safe Medication Practices (ISMP) is the only 501c (3) nonprofit organization devoted entirely to preventing medication errors. During its more than 25- year history, ISMP has helped make a difference in the lives of millions of patients and the healthcare professionals who care for them. ISMP is known and respected as the gold standard for medication safety information. It also has served as a vital force for progress. ISMP’s advocacy work alone has resulted in numerous necessary changes in clinical practice, public policy, and drug labeling and packaging. Among its many initiatives, ISMP runs the only national voluntary practitioner medication error reporting program, publishes newsletters with real-time error information read and trusted throughout the global healthcare community, and offers a wide range of unique educational programs, tools, and guidelines. In 2020, ISMP formally affiliated with ECRI to create one of the largest healthcare quality and safety entities in the world. The affiliation allows both organizations to work more closely together for the benefit of providers, patient advocates, governments, and most importantly, patients. From the affiliation, a new Patient Safety Organization took form: ECRI and the Institute for Safe Medication Practices PSO. The launch of the new PSO created a single source for safety that harnesses the unprecedented expertise of each organization. Together, ISMP and ECRI bring up-to-date information and real-time guidance to assure healthcare leaders across the continuum of care that they are making the best decisions to keep patients safe. As an independent watchdog organization, ISMP receives no advertising revenue and depends entirely on charitable donations, educational grants, newsletter subscriptions, and volunteer efforts to pursue its life-saving work.

Requirements

• At least 5 years of experience in community pharmacy and specialty pharmacy practice settings and at least 1 year of experience at ISMP
• Knowledge of medication safety, error-prevention principles, various risk management methodologies (e.g., root cause analysis (RCA), failure modes and effects analysis (FMEA)) and process improvement tools (e.g., lean/six sigma)
• At least 3 years of experience in implementation of safety practices, process improvement utilizing healthcare risk management methodologies (e.g., root cause analysis, failure mode and effects analysis, six sigma/lean) and managing projects in cross-functional teams
• Experience writing newsletter articles, proposals and articles in peer-reviewed literature
• Highly effective verbal and written communication skills that would enable the individual to successfully deal with various levels of healthcare professionals
• PharmD, or equivalent
• Proficient with Microsoft office 365
• Current professional licensure

Nice To Haves

• Specialty certification (e.g., patient safety, medication safety, quality/risk, specialty pharmacy) preferred

Responsibilities

• Subject Matter Expert (SME) in community and specialty pharmacy SME on medication use processes and safe medication practices.
• Lead or participate in membership activities, consulting activities, client calls, collaboratives, organizational programs, educational programs, data analysis, advocacy efforts, and other special ISMP and ECRI projects.
• Lead content development for the medication safety specialty pharmacy membership.
• Utilize innovative strategies and approaches to address and meet evolving needs of members.
• Author, contribute or edit content for ISMP newsletter publications, research and grant proposals, medication safety projects, safety tools, and resources, including ISMP guidelines, self-assessments, and best practice statements.
• Provide advice and guidance to healthcare practitioners, consumers, ISMP Fellows, residents, and students.
• Provide guidance in specialty and/or community pharmacy practice to ISMP and ECRI colleagues.
• Independently manage tasks with accurate completion ensuring high quality results and timely delivery with minimal supervision.
• Review and analyze confidential reports of hazardous conditions and medication errors, including close calls, submitted to the ISMP National Medication Errors Reporting Programs (ISMP MERP), the ISMP National Vaccine Errors Reporting Program (ISMP VERP), and the ISMP Consumer Medication Errors Reporting Program (ISMP CMERP) by healthcare practitioners and consumers and the ECRI and ISMP Patient Safety Organization.
• Interact with community and specialty pharmacy members, reporters, manufacturers, vendors, and regulatory agencies as warranted.
• Perform in-depth analysis of multi-faceted medication error and near miss/close call reports considering various factors and data and apply critical thinking and problem-solving skills to develop safe practice recommendations.
• Selects methods and techniques used in medication event analysis.
• Leads the development of ISMP’s responses, recommendations, and action agenda items to prevent or mitigate medication errors in collaboration with ISMP professional staff.
• Serve as a primary participant in ISMP collaboratives and summits.
• Lead and/or actively contributes to prospective risk assessment, targeted risk assessment or other consultation engagements.
• Drives the identification of strategic risk-mitigation initiatives and contributes to compiling and delivering the final report.
• Coordinate the development, review, and editing of new or revised safety tools and resources, including ISMP guidelines, self-assessments, and best practice statements, including: gathering pertinent background research and information drafting and/or editing content based on recommended medication safety practices.
• Seeks out colleagues in other departments and external experts for collaboration, coordination, and support.
• Create and deliver public speaking engagements on various medication safety-related topics for community and specialty pharmacy practices.
• Provide advice and guidance to healthcare practitioners and consumers.
• Provide guidance and/or training in field of expertise to colleagues.
• Mentor new employees, ISMP Fellows, students, residents and international guests.
• Other duties, as assigned.

Benefits

• medical, dental, vision, life insurance, accidental death and dismemberment, and disability coverage
• employer-matching 403(b) Retirement Savings Plan
• paid time off and holiday pay
• paid leave for parents
• tuition assistance
• employee assistance program
• access to LinkedIn Learning
• voluntary benefit programs (e.g. accident insurance, identify theft insurance, flexible spending accounts)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Ph.D. or professional degree