Global Business Consultant (RMA)

LSEG•St. Louis, MO

4d•Hybrid

About The Position

The Global Business Consultant (GBC) is a specialized Revenue Operations partner responsible for protecting revenue, improving execution rigor, and enabling Account Directors (ADs) to operate at scale across client portfolios. The role delivers operational leverage through ownership of renewal readiness, pricing execution support, contract and asset alignment, and proactive coordination across internal partners to ensure timely progression of revenue-generating activities. Where optimally positioned, the GBC acts as a force multiplier for the AD, reducing execution risk and enabling higher-quality account outcomes.

Requirements

Proactive, self-directed, and highly accountable approach to execution.
Strong sense of urgency with the ability to prioritise and drive outcomes.
Positive attitude with a focus on removing blockers and progressing work.
Strong collaboration skills across multi-functional teams.
Critical thinking capability with attention to detail and problem-solving ability.
Demonstrated understanding of account strategy and client priorities.
Ability to translate strategy into actionable account plans and deliverables.
Strong commercial awareness, particularly in renewal cycles and pricing execution.
Strong process rigor and ability to manage multiple complex workflows simultaneously.
Proven ability to track, follow up, and drive completion of critical tasks.
Experience supporting renewal management, contract alignment, and pipeline execution.
Ability to identify risks early and take corrective action.
Effective at working with: Account Managers (AMs), Customer Success Managers (CSMs), Proposition/Solution sellers, Internal operational and support teams.
Strong interpersonal skills with ability to handle follow-ups and accountability.
Sophisticated proficiency in PowerPoint: Executive-level presentation development.
Clear storytelling and structured communication.
Advanced user skills in Excel, including: Complex data analysis (renewals, financials, pipeline tracking), Data validation, reconciliation, and reporting.
Experience in Revenue Operations, Sales Operations, or client-facing support roles.
Exposure to sophisticated accounts, supervised environments, or global client portfolios preferred.
Experience supporting renewal processes, pricing execution, or contract management is highly desirable.

Responsibilities

Own and maintain renewal hygiene, including contract libraries, and renewal tracking.
Support sophisticated renewal processes, including pricing execution and annual increases.
Supervise and drive progress of renewal pipelines to ensure readiness and accuracy.
Identify and resolve discrepancies across contracts, reporting, and billing.
Demonstrate a strong understanding of account strategy and client priorities.
Translate strategic objectives into structured account plans supporting the AD.
Contribute to development of executive-ready presentations for account reviews and strategy discussions.
Conduct research on accounts, whitespace opportunities, and installed products to inform growth strategy.
Work in close partnership with Account Managers (AMs), Customer Success Managers (CSMs), and Proposition Sellers.
Proactively follow up on actions, updates, and dependencies to accelerate opportunity progression and revenue close dates.
Coordinate internal partners to ensure critical tasks (client-facing and internal) are completed on time.
Act as a central point of execution tracking across opportunities and renewal cycles.
Support resolution of complex operational issues including: Reporting discrepancies, migration challenges, user ID and entitlement reconciliation, aged debt follow-up (where required).
Maintain high standards of data quality, process rigor, and execution accuracy.
Drive continuous improvement in workflows and operational processes.
Operate in a closely aligned partnership with the AD, often in a 1:1 support model.
Enable the AD to focus on strategic client engagement by owning operational execution tasks.
Provide structured updates, insights, and analysis to support decision-making and client interactions.
Ensure follow-through on all agreed actions across the account team.