Senior Consultant, Benefits & Well-being - Global HR

ScotiabankToronto, ON
Onsite

About The Position

The Senior Consultant, Benefits & Well-being supports the design, implementation, and ongoing management of global well-being programs, contributing to initiatives that enhance employee experience and align with organizational priorities. This role works in close partnership with internal HR teams and external vendors to deliver effective, engaging, and impactful programs, while gaining exposure to both strategic and operational aspects of Global Rewards within a collaborative and purpose-driven environment.

Requirements

  • Minimum of three years of experience in group benefits and/or well-being program management
  • In-depth knowledge and solid understanding of group benefit principles, processes and legislation, including financial and underwriting concepts for Canada & US
  • Ability to think analytically, strategically, creatively and conceptually when developing new programs and/or reviewing existing programs. Including the ability to quickly gather, analyze and synthesize new/changing information and create sound recommendations and strategies that address organizational needs and consider short and long-term impacts.
  • High degree of initiative, organizational and investigative skills, ability to focus, prioritize and action multiple projects with conflicting immovable deadlines.
  • Fully functional technical skills with respect to software programs, such as Excel, PowerBI, Word, Power Point, and other programs.
  • The ability to work independently and as part of a team, including the ability to build close working relationships with a large number of individuals across the Bank and among external advisors and vendors

Responsibilities

  • Support the development and execution of the global well-being strategy, ensuring alignment with Global Rewards priorities and business objectives
  • Design, implement and continuously enhance integrated well-being programs (mental, physical, financial, and social) to improve employee experience across regions
  • Manage vendor relationships (e.g., EFAP, wellness platforms), including performance oversight, issue resolution and cost optimization
  • Drive employee engagement through targeted communications, campaigns, and improved access to well-being resources
  • Analyze program performance (utilization, engagement, claims, and financials) and provide insights and reporting to support decision-making, governance, and continuous improvement
  • Collaborate with cross-functional partners (HRBPs, Payroll, Finance, DEI, Communications) to deliver aligned and effective programs across the employee lifecycle
  • Support the implementation of program launches and enhancements, managing timelines, deliverables, and stakeholder coordination
  • Maintain accurate documentation, reporting processes, and audit readiness for all well-being programs
  • Monitor industry trends and benchmarks to identify risks and opportunities, ensuring alignment with organizational strategy and best practices
  • Ensure benefit and well-being programs are designed with consideration of needs, cost-efficiency, competitive positioning, emerging industry trends and innovations, governance, best practices and compliance requirements (including taxation and other regulatory requirements). Products and programs include (but not limited to) group insurance
  • Provide benefit and well-being expertise in support of business strategies that may include mergers, acquisitions and outsource initiatives, and support the completion of compliance activity reporting for the Pension & Benefits team. This includes assisting in the governance/oversight of vender contracts due-diligence activities and other ad-hoc projects as required.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of their respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
  • Champion a high-performance environment and contributes to an inclusive work environment.
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