Senior Manager, Americas Benefits & Well-being. PPD

Bristol Myers Squibb • Tampa, FL

3d • Hybrid

About The Position

The Americas Benefits Process and Product Design (Benefits PPD) is a pivotal role focused on implementing and managing comprehensive benefits programs with a customer-centric and successful vendor management approach. This position requires a blend of strategic planning, financial acumen, and operational excellence to ensure the delivery of top-tier benefits services that align with organizational goals and employee needs. The Americas Benefits PPD will be responsible for vendor management and ensuring compliance with regulatory changes. A strong emphasis is placed on data management, vendor relations, and budget oversight to maintain and enhance the effectiveness of benefits offerings. The role demands a proactive stance on carrier performance evaluation, benefit comparisons, and integration of benefits for newly acquired companies.

Requirements

• 5 to 7 years prior extensive experience in benefits administration, vendor management, and compliance regulations.
• In-depth understanding of pension governance, actuarial requirements, and plan compliance.
• Demonstrated ability to develop and implement effective communication strategies.
• Comprehensive knowledge of health and wellbeing assessment tools and interventions.
• Acquaintance with benefits standards and policies, especially for M&A integration.
• Proven capability to manage large-scale projects and multi-year implementation plans.
• Exceptional organizational, leadership, and communication skills, with a customer-centric approach and financial acumen.

Nice To Haves

• Bachelor’s Degree and/or the equivalent knowledge gained through progressive work experience.
• Consulting skills/ impact and influence abilities/ strong stakeholder management skills
• Experience working with current BMS HR and Total Rewards enabling systems: Workday, ServiceNow, Online Benefits Admin/Darwin, ADP.
• Ability to present complex information in a clear and convincing way to staff, callers, and functional business and technical groups.

Responsibilities

• Develop metrics to measure the cost-of-service delivery and ongoing administration and vendor utilization.
• Lead vendor management activities, contract renewals, ensuring service level agreements are exceeded.
• Critically evaluate carrier performance, processes and employee experience, establishing cost metrics for service delivery and administration.
• Cultivate strong vendor/carrier partnerships within the Americas region.
• Proactively ensure compliance with legislative and regulatory changes, maintaining documentation and guaranteeing operational plan conformity.
• Strategically manage the distribution of annual compliance notices and communications within deadlines.
• Efficiently oversee data collection for pension governance, actuarial requirements, and plan compliance.
• Address escalations and resolve issues promptly.
• In coordination with the Corporate Communications team ensure effective messaging and promotion of benefits offered by the Company, and support the communication of all benefit, work-life, and well-being programs.
• Implement robust communication plans to maximize benefits program awareness and optimize utilization.
• Support implementation activities and provide insights in process improvement, automation and standardization.
• Provide insight on the standardization and best practices, leveraging available technology for benefits administration, retirement, wellness, and other employee benefit programs to increase participation, employee engagement and reduce operational cost.
• Act as subject matter expert to the benefits teams in areas of renewals, data analytics, and local compliance.
• Lead and manage post-close activities related to 401K and health & well-being plans.
• Provide guidance and standardized approach for new benefits offered to acquired employees.
• Lead derisking project for defined benefit pension plan and formulate standard pension plan processes.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
• All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree