Senior GIS Support Analyst

VSG Business Solutions • Brooklyn, NY

1d • Hybrid

About The Position

This role involves providing development and technical support (1st, 2nd, or Tier 3 Level) to the Client's ArcGIS and ArcFM based Enterprise GIS system and applications. The position requires taking up development for minor enhancements using Python, Angular JS, ArcGIS Javascript API, and ASP .net (C#). It also includes supporting Client Landbase applications, deploying and administering ArcGIS Enterprise (Portal and Server), system monitoring, performance tuning, publishing services, and administering user roles and privileges. Coordination with other teams such as server support, security, and DBA is also a key responsibility. The role requires troubleshooting and problem resolution for issues reported by end users of the enterprise applications and providing status updates to the client SME.

Requirements

• 5-10 years of experiences of administration, support, and development ArcGIS applications
• 5-10 years of experiences in administrating and supporting ArcFM applications
• Development and coding experiences using Python, Angular JS, ArcGIS Javascript API, .Net (C#).
• Experiences in deploying ArcGIS Enterprise (Portal and Server) and administer ArcGIS server sites.
• System monitoring and performance tuning of the systems.
• Publish services and administer user roles and privileges.
• Ability to Coordinate with other teams like server support, security, DBA etc.
• Ability to understand requirements and support team and share best practices/lessons learnt.
• Trouble shooting and problem resolution to issues reported by end users of the enterprise applications.
• Ability to interpret, modify and write scripts and SQL queries
• Apps/.Net Developer
• Azure Cloud Data Engineer
• Azure Databricks
• Azure Data Factory
• Azure logic App
• PowerBi Report Server
• Python account administration
• Troubleshooting administration and testing of Enterprise GIS and Database Projects
• Application Administration
• Application Support Analyst
• ArcFM
• ArcGIS Desktop
• ArcGIS Developer
• ArcGIS > ArcMap
• ArcGIS Server administrator
• ArcGIS Server, Portal
• ESRI ArcMap Experience
• Maps maintenance of GIS software
• ArcGIS and ArcSDE
• Windows servers knowledge and experiences

Nice To Haves

• 1st, 2nd and 3rd tier support
• 2nd Level Customer Support
• Able to work independently and have good communication skills
• An accomplished Solutions Architect
• Customer support
• Electric Utilities
• Energy and Utility experience
• Gas Utilities
• Utility Experience (Plus): Leverage utility industry experience to enhance GIS solutions and contribute to industry-specific initiatives.
• FME Experience: Work closely with FME Suite for GIS Landbase activities, ensuring accuracy and efficiency.

Responsibilities

• Provide development and technical support (1st, 2nd or Tier 3 Level) to the Client ArcGIS and ArcFM based Enterprise GIS system and applications.
• Take up development for minor enhancements using Python, Angular JS, ArcGIS Javascript API, ASP .net (C#).
• Support Client Landbase applications including new development and troubleshooting requests.
• Deploy ArcGIS Enterprise (Portal and Server) and administer ArcGIS server sites.
• System monitoring and performance tuning of the systems.
• Publish services and administer user roles and privileges.
• Coordinate with other teams like server support, security, DBA etc.
• Trouble shooting and problem resolution to issues reported by end users of the enterprise applications.
• Provide status of the tickets to the client SME.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed