Senior General Manager

JLL • McLean, VA

1d • $175,000 - $185,000 • Onsite

About The Position

As a Senior General Manager at JLL, you will lead and oversee comprehensive real estate operations, manage complex client relationships, deliver exceptional service outcomes, and guide teams toward performance targets. You will mentor managers, cultivate key client partnerships, and ensure operational excellence across service delivery. This is an on-site position in McLean, Virginia. The position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Expected compensation is $175,000–$185,000 per year. Final compensation depends on candidate qualifications, location, market conditions, and internal considerations. Applications are accepted on an ongoing basis until a candidate is identified.

Requirements

• Bachelor's degree; Business Administration, Real Estate, Finance, or a related field is preferred.
• 10+ years of progressive leadership experience in commercial real estate or related professional services.
• Strong relationship management skills and demonstrated ability to grow major client relationships.
• Experience leading and developing cross-functional teams.
• Financial acumen and experience in budgeting, forecasting, and financial analysis.
• Proficiency in real estate management software, CMMS systems, and Microsoft Office Suite.
• Real estate license or ability to obtain one within the specified timeframe.
• Excellent communication and presentation skills for executive-level audiences and stakeholder management.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• Professional certifications such as CPM, CCIM, RPA, or equivalent industry credentials.
• Technology-forward mindset and experience implementing innovative solutions and digital transformation initiatives.
• Active involvement in industry associations and thought leadership in the commercial real estate community.

Responsibilities

• Oversee operational performance across a portfolio of properties or one large campus, ensuring delivery excellence and client satisfaction.
• Build and maintain relationships with key client contacts, serving as their primary strategic advisor and trusted partner.
• Mentor and develop talent, fostering collaboration and stronger team performance.
• Develop and implement annual operating budgets and capital plans, and ensure timely and accurate financial reporting.
• Analyze financial performance, prepare detailed reports, and present strategic recommendations to senior leadership and stakeholders.
• Ensure compliance with company policies, industry regulations, and safety standards across managed operations.
• Implement a tenant satisfaction program and meet regularly with tenants to ensure its success.
• Oversee competitive bidding for third-party contracted services and ensure compliance with JLL standards.
• Support continuous learning and professional development, including team members' career advancement and skill enhancement.
• Present business performance and strategic initiatives to senior leadership and key stakeholders.
• Champion diversity, equity, and inclusion initiatives and support wellbeing across teams.
• Perform other tasks required by Property Management Agreements, local ordinances, or necessary to ensure property operations.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive medical, dental, and vision care
• Paid parental leave at 100% of salary
• Paid time off and company holidays
• Early access to earned wages through Daily Pay
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health

What This Job Offers

• Job Type: Full-time
• Career Level: Senior