Senior General Manager

JLL•San Francisco, CA

6d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About JLL – We’re JLL. We’re a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions. If you’re looking to step up your career, JLL is the perfect professional home. With us, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections and be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions—join us at JLL! We are currently seeking a Senior General Manager (SGM) to join our Office Property Management team. Our team’s priorities are: Providing an experiential approach which guides a differentiated property management experience, resulting in better care and better business Support the exponential growth of our business by providing people integration and synergy Develop our people for bigger and better roles Supporting ambitions beyond the workplace Applying new technology and data to drive change

Requirements

Bachelor’s degree requires and advanced degree a plus
Minimum of ten (10) years of commercial property management experience including recent experience managing office property
Must have strong financial acumen and experience preparing budgets, CAM reconciliations, and other types of related financial reports
Familiarity with building systems, lease negotiation, documentation and administration
Must have at least 5 years of management experience
California Real Estate license required within the first six months of employment
Experience using a property management accounting platform, such as Yardi, Kardin or MRI is required
Both verbal and written communication skills are vital, and, of course, you’ll be good at establishing relationships with all levels of the organization & external clients.
You must demonstrate proficiency in the use and application of technology tools and continually seek opportunities to develop your skillset.
You’ll have a proven track record of results as we’ll expect you to act decisively, think big, and manage your time to meet deadlines in a fast-paced, high volume environment.

Nice To Haves

advanced degree a plus

Responsibilities

Provide leadership to your team and outstanding customer service to your clients while managing an office portfolio.
Responsible for all aspects of client and tenant satisfaction.
Preparing budgets and financial reports.
Managing TI and/or capital improvement projects.
Developing your staff.
Be an excellent communicator (both written and verbal) to both building owners and tenants to ensure an ongoing, successful relationship.
Contribute to the establishment and refinement of work quality, cultural initiatives and best practices to drive results as a team.
Contribute to developing successful, diverse teams through inclusive and thoughtful means of communication.