Senior Front Office Assistant-Osceola Village-Adult Medicine-Orlando Health Physician Associates

Orlando Health • Kissimmee, FL

6h • Onsite

About The Position

Orlando Health Physician Associates is one of the largest primary care provider (PCP) groups in Central Florida, part of the Orlando Health Medical Group. It comprises over 225 providers delivering care in family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry. These PCPs provide care for every age, through every stage, from childhood development to pregnancy and childbirth services to chronic disease management and aging concerns. As part of Orlando Health, providers can refer and coordinate care throughout the system’s integrated network of healthcare services, with numerous convenient locations across Central Florida offering easy access to quality primary care, including same-day, next-day and virtual appointments. Orlando Health is a system of care that includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities spanning Florida’s east to west coasts, Central Alabama and Puerto Rico. The organization is committed to providing benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support employees and their families through every stage of life, with benefits beginning on day one and offering flexibility wherever possible. The Senior Front Office Assistant performs routine computerized scheduling and administrative functions in an ambulatory/physician office, operating under the direction of the Department Manager, Medical Office Manager, Academic Program Manager, Academic Practice Nurse Manager and/or the Practice Site Supervisor. The location is 3078 Dyer Blvd. Kissimmee, FL 34741. The hours are Monday - Thursday, 7:45am-5pm and Friday, 7:45pm-1pm.

Requirements

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.
• Two (2) years’ experience in a medical office environment.

Nice To Haves

• Knowledge of insurance verification and copays preferred
• Bilingual: English and Spanish preferred

Responsibilities

• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
• Practices the efficient use of supplies.
• Maintains a clean, safe and organized office.
• Act as a Liaison to assist office billing service as requested.

Benefits

• Benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life.
• Benefits begin on day one.
• Offer flexibility wherever possible.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees