Senior Front Office Assistant-Orlando-Internal Medicine-Orlando Health Physician Associates

Orlando Health•Orlando, FL

8h•Onsite

About The Position

Orlando Health Physician Associates is one of the largest primary care provider (PCP) groups in Central Florida, forming the PCP network of the Orlando Health Medical Group. With over 225 providers, they deliver care in family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry, catering to all ages and stages of life. Providers can refer and coordinate care throughout Orlando Health's integrated network. The group offers convenient locations across Central Florida, providing easy access to quality primary care, including same-day, next-day, and virtual appointments. Orlando Health is committed to offering comprehensive benefits, including career-growing FREE education programs and well-being services, with benefits commencing on day one and offering flexibility. The Senior Front Office Assistant performs routine computerized scheduling and administrative functions in an ambulatory/physician office, operating under the direction of a Department Manager, Medical Office Manager, Academic Program Manager, Academic Practice Nurse Manager, and/or Practice Site Supervisor. The position is located at 201 West Columbia Street, Suite 201, Orlando, FL 32806, with working hours from Monday to Friday, 8am-5pm.

Requirements

High School graduate or equivalent.
Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
Knowledge of ICD & CPT.
Two (2) years’ experience in a medical office environment.

Nice To Haves

Bilingual English and Spanish speaking preferred

Responsibilities

Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
Performs word processing and spreadsheet data.
Performs charge entry and cash handling.
Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Participates in Quality Assurance and Quality Indicator activities as assigned.
Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
Practices the efficient use of supplies.
Maintains a clean, safe and organized office.
Act as a Liaison to assist office billing service as requested.