Senior Front Office Assistant-Lake Nona-OBGYN-Orlando Health Physician Associates

Orlando Health•Lake Hart, FL

15h•Onsite

About The Position

Orlando Health Physician Associates is one of the largest primary care provider (PCP) groups in Central Florida, forming the PCP network of the Orlando Health Medical Group. With over 225 providers, they deliver care in family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry, catering to every age and stage of life, from childhood development to pregnancy, childbirth services, chronic disease management, and aging concerns. As part of Orlando Health, providers can refer and coordinate care throughout the system’s integrated network of healthcare services. The group offers numerous convenient locations across Central Florida, providing easy access to quality primary care, including same-day, next-day, and virtual appointments. Orlando Health is a comprehensive system of care, including award-winning hospitals, ERs, specialty institutes, urgent care centers, primary care practices, and outpatient facilities spanning Florida’s east to west coasts, Central Alabama, and Puerto Rico. The organization is committed to providing benefits that exceed expectations, offering career-growing FREE education programs and well-being services to support employees and their families. Benefits commence on day one, and flexibility is offered where possible. The Senior Front Office Assistant performs routine computerized scheduling and administrative functions in an ambulatory/physician office, operating under the direction of the Department Manager, Medical Office Manager, Academic Program Manager, Academic Practice Nurse Manager, and/or the Practice Site Supervisor. The position is located at 11739 Narcoossee Road, Suite 300, Orlando, FL 32832, with hours from Monday to Friday, 7:30 am to 5 pm.

Requirements

High School graduate or equivalent.
Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
Knowledge of ICD & CPT.
Two (2) years’ experience in a medical office environment.

Nice To Haves

Bilingual: English and Spanish speaking preferred.

Responsibilities

Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
Performs word processing and spreadsheet data.
Performs charge entry and cash handling.
Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Participates in Quality Assurance and Quality Indicator activities as assigned.
Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
Practices the efficient use of supplies.
Maintains a clean, safe and organized office.
Act as a Liaison to assist office billing service as requested.