Senior Front Office Assistant-Winter Park-Family Medicine-Orlando Health Physician Associates

Orlando Health•Winter Park, FL

13h•Onsite

About The Position

Orlando Health Physician Associates is one of the largest primary care provider (PCP) groups in Central Florida, forming the PCP network of the Orlando Health Medical Group. With over 225 providers, they offer care in family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry, catering to all ages and stages of life. As part of the Orlando Health system, providers can refer and coordinate care across an integrated network of healthcare services. The group provides easy access to quality primary care through numerous convenient locations across Central Florida, including same-day, next-day, and virtual appointments. Orlando Health is dedicated to offering comprehensive benefits, free career-growing education programs, and well-being services, with benefits commencing on day one and providing flexibility. The Senior Front Office Assistant is responsible for routine computerized scheduling and administrative tasks in an ambulatory/physician office, working under the guidance of a Department Manager, Medical Office Manager, Academic Program Manager, Academic Practice Nurse Manager, and/or Practice Site Supervisor. The position is located at 1111 West Fairbanks Avenue, Suite 200, Winter Park, FL 32789.

Requirements

High School graduate or equivalent.
Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
Knowledge of ICD & CPT.
Two (2) years’ experience in a medical office environment.

Responsibilities

Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
Performs word processing and spreadsheet data.
Performs charge entry and cash handling.
Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Participates in Quality Assurance and Quality Indicator activities as assigned.
Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
Practices the efficient use of supplies.
Maintains a clean, safe and organized office.
Act as a Liaison to assist office billing service as requested.