Senior Front Desk Receptionist - Join Our Growing Team!

SightMD • Hewlett, VA

2d

About The Position

SightMD is a rapidly growing integrated ophthalmic provider group serving patients across New York, New Jersey, Pennsylvania, and Connecticut. The Senior Front Desk Receptionist is a key part of daily patient intake and customer service, serving as the first point of contact for patients. The role involves greeting patients, collecting demographic and medical information, answering questions, scheduling appointments, and verifying insurance. It also includes administrative duties that help ensure the medical office operates efficiently.

This position is based in one of the listed locations: Garden City, Hewlett, Rockville Centre, or Manhasset. The schedule rotates across Monday through Sunday, with early morning and afternoon/evening shifts and two weekend shifts per month. The listed pay is $25 per hour.

Requirements

• High school diploma or equivalent.
• Prior healthcare front desk receptionist experience.
• Excellent written, verbal, and listening skills.
• Strong interpersonal, time-management, and organizational skills.
• Ability to work a flexible schedule, including weekends.
• Above-average customer service skills and the ability to remain calm in stressful situations.

Responsibilities

• Answer phone calls, emails, and in-person inquiries.
• Communicate with patients to schedule appointments.
• Gather and track medical information from patients.
• Organize and enter data into electronic health records.
• Inquire about and process patients’ health insurance.
• Support the office with administrative and secretarial tasks.
• Communicate with the internal office team and providers to ensure patients are helped and daily tasks are completed.
• Understand and maintain HIPAA regulations.
• Obtain prior authorization for patients having in-office procedures.
• Ensure the reception area is well maintained.
• Complete special projects and other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Prescription drug coverage.
• Company-paid term life insurance and long-term disability.
• Supplemental insurance benefits.
• Employee Assistance Program (EAP).
• 401(k) retirement plan.
• Paid time off (PTO).
• Paid holidays.
• Career development programs. Benefits are subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED