Senior FP&A Manager, GTM
About The Position
PagerDuty is looking for a Senior Manager to serve as the primary finance business partner for our go-to-market organization. You will own the analytical backbone of how we plan, forecast, and measure our sales engine - this includes ARR and revenue forecasting, expense management, variance analysis and headcount planning. This is a high-visibility role. Your work will directly inform CRO and CFO decision-making, quarterly guidance inputs, and board-level reporting. We are looking for someone who is highly analytical and strategic, and who can move seamlessly between the granular details of a forecast model and the big-picture "so what" for leadership. We are actively building an AI-first finance function and expect this role to lead by example and modernize how work gets done.
Requirements
- 6–10+ years of progressive finance experience, with at least 3 years in FP&A or sales/GTM finance at a SaaS or subscription software company; public-company experience strongly preferred
- Strong financial modeling skills
- Strong SQL skills; comfortable pulling and validating your own data
- Deep fluency in SaaS metrics
- Solid grounding in core accounting concepts and revenue waterfall mechanics
- Demonstrated experience partnering cross-functionally
- Strong executive presence - comfortable challenging assumptions while maintaining trusted relationships
- Meticulous attention to detail
- Ability to lead projects and provide clear guidance to others
- Ability to manage and prioritize multiple tasks in a fast-paced, dynamic environment
- Ability to work independently and collaborate as part of a team
- AI fluency using Claude to improve how Finance works, not just what Finance produces
- BA/BS in Finance, Economics, or related field; MBA/CFA a plus
Nice To Haves
- Experience with pricing/packaging transitions, consumption models, or usage-based revenue a strong plus
- Familiarity with an EPM tool such as Anaplan or Pigment
- Experience using Salesforce to understand opportunities, accounts and customers
- Familiarity with Zuora and Zuora Revenue is a plus
Responsibilities
- Act as a strategic partner to the sales leadership team. Leverage deep financial knowledge to provide expert guidance, actionable insights, and recommendations on financial strategy, investments, and resource allocation to support company growth.
- Own the GTM operating model. Build and maintain pipeline, retention and ARR forecasts; drive weekly forecast cadence with sales leadership and reconcile bottoms-up views against top-down targets. Pressure test gross and net retention assumptions through cohort analysis and renewal pipeline health. Translate ARR forecasts into revenue forecasts using a revenue waterfall.
- Drive annual planning cycles. Lead the sales finance workstream in annual planning and quarterly forecasting, including S&M expense-to-revenue targets, productivity assumptions, and scenario modeling.
- Own expense management. Provide variance analysis for the sales organization, highlighting risks and opportunities.
- Support Sales Compensation. Partner with Sales Operations, Revenue Operations and Accounting to manage headcount, capacity planning and commission design, aligning to the broader go-to-market strategy.
- Elevate tooling. Build durable, self-serve reporting (dashboards, models and AI-assisted workflows) that reduce manual cycles and raise the altitude of the team's work.
- Communicate at executive level. Prepare crisp analyses and materials for the CRO, CFO, CEO, and Board; translate complex data into clear decisions.
Benefits
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
