Senior Forward Deployed UX Designer (Asheville, NC or Nashville, TN)

Philips•Asheville, NC

2d•Onsite

About The Position

As a Senior Forward Deployed UX Designer within the Azurion Eye program, you will work alongside clinicians and engineers at a partner hospital, leading experience design for next-generation AI-enabled solutions for Philips’ Image Guided Therapy Systems (IGT-S) business unit. Embedded on-site in a small forward-deployed pod, you will translate clinical workflows into adaptive, user-intent-based experiences that can scale into Azurion Eye software solutions. The program combines clinical intelligence, computer vision, predictive analytics, and AI-powered orchestration to support clinical decisions, procedural efficiency, and patient safety. You will be the senior UX lead in a forward-deployed pod at a strategic US clinical partner hospital, with support from teams in Best, Netherlands, and Bangalore, India. You will report to the Design Director IGT Systems and join Philips’ Experience Design community, which is responsible for UX, product, and service experience design across IGT Systems product lines. The position requires on-site work five days per week in Asheville, North Carolina, or Nashville, Tennessee, with occasional travel to Best and/or Bangalore.

Requirements

At least 7 years of experience with a bachelor’s degree, or at least 3 years of experience with a master’s degree, in UX Design, Information Architecture, User Research, Product Design, Usability Testing, or an equivalent area.
A bachelor’s or master’s degree in UX Design, Design Research, Interaction Design, Visual Design, Computer Science Engineering, or an equivalent field.
Relevant professional experience leading design within multidisciplinary teams in the field.
Ability to design complex AI-enabled solutions in regulated environments; healthcare and cath lab experience is ideal.
Ability to rapidly translate user insights into functional prototypes.
Comfort working alongside engineers in Agile, Git-enabled environments.
Proficiency with Figma, Microsoft Office, and AI-assisted design and productivity tools.
Excellent communication skills and ability to work effectively across matrixed organizations and partner with stakeholders, product teams, and AI engineers.
Ability to apply and evolve a company’s Design System and brand guidelines.
Willingness to work on-site at the partner hospital five days per week and travel occasionally to Best and/or Bangalore.
Ability to successfully perform the position’s minimum physical, cognitive, and environmental job requirements, with or without accommodation.
US work authorization; candidates requiring sponsorship for a work-authorized visa will not be considered.
Must reside in or within commuting distance of Asheville, North Carolina, or Nashville, Tennessee.

Nice To Haves

Experience designing in healthcare and the cath lab.

Responsibilities

Lead human-centered design efforts by immersing yourself in clinical environments to understand user needs, workflows, and challenges.
Conduct research, observation, and collaboration to identify opportunities and translate insights into experiences that improve patient care and clinician efficiency.
Create and validate user-centered solutions in partnership with clinicians, hospital IT teams, engineers, and product leaders.
Work iteratively from concept through prototype, ensuring solutions align with business objectives, scale across markets, and reflect Philips’ Design Language System and brand standards.
Help define how users interact with AI-powered systems and services.
Contribute to a collaborative design culture, mentor fellow designers, and guide the development of adaptive, clinically safe, and explainable AI experiences.
Lead design within multidisciplinary teams in the field.