Senior Forward Deployed UX Designer (Asheville, NC or Nashville, TN)

Philips•Nashville, TN
•$140,000 - $223,000•Onsite

About The Position

As a Senior Forward Deployed UX Designer within the Azurion Eye program, you will work shoulder-to-shoulder with clinicians and engineers inside a partner hospital, leading experience design for next-generation AI-enabled solutions for the Image Guided Therapy Systems (IGT-S) business unit. Embedded on-site in a small forward-deployed pod, you will translate real clinical workflows into adaptive, user-intent-based experiences that can scale into Azurion Eye software solutions. The Azurion Eye program advances Philips’ strategy to embed AI into clinical workflows by combining clinical intelligence, computer vision, predictive analytics, and AI-powered orchestration. Its platform helps clinicians make faster, better-informed decisions, improve procedural efficiency through intuitive tableside control, and enhance patient safety with precision imaging and reduced radiation exposure, including in-room 3D CT-like imaging for stroke care. You will be embedded at a strategic US clinical partner hospital as the pod’s senior UX lead, with support from teams in Best, Netherlands, and Bangalore, India. You will be part of the Philips Experience Design community, responsible for UX, product, and service experience design across IGT Systems product lines. The position requires on-site work five days per week in Asheville, North Carolina, or Nashville, Tennessee, with occasional travel to Best and/or Bangalore. The posting identifies this as an office role. You will lead human-centered design by immersing yourself in clinical environments to understand user needs, workflows, and challenges. You will create and validate user-centered solutions with clinicians, hospital IT teams, engineers, and product leaders, working iteratively from concept through prototype. You will help define interactions with AI-powered systems and services, contribute to a collaborative design culture, mentor fellow designers, and guide the development of adaptive, clinically safe, and explainable AI experiences. The role reports to the Design Director IGT Systems. US work authorization is required; candidates who require sponsorship for a work-authorized visa will not be considered. Relocation benefits are not provided, and candidates must reside in or within commuting distance of Asheville or Nashville.

Requirements

  • At least 7 years of experience with a bachelor’s degree, or at least 3 years of experience with a master’s degree, in UX design, information architecture, user research, product design, usability testing, or an equivalent area.
  • Relevant professional experience, including leading design within multidisciplinary teams in the field.
  • Experience designing complex AI-enabled solutions in regulated environments; healthcare and cath lab experience are described as ideal.
  • Ability to rapidly translate user insights into functional prototypes.
  • Comfort working alongside engineers in Agile, Git-enabled environments.
  • Proficiency with Figma, Microsoft Office, and AI-assisted design and productivity tools.
  • Bachelor’s or master’s degree in UX design, design research, interaction design, visual design, computer science engineering, or equivalent.
  • Excellent communication and effectiveness across matrixed organizations, including close partnership with key stakeholders, product teams, and AI engineers.
  • Ability to apply and evolve a company’s Design System and brand guidelines.
  • Willingness to work on-site at the partner hospital five days per week, with occasional travel to Best and/or Bangalore.
  • US work authorization; candidates requiring sponsorship for a work-authorized visa are not eligible.
  • Must reside in or within commuting distance of Asheville, North Carolina, or Nashville, Tennessee.
  • Must be able to perform the stated minimum physical, cognitive, and environmental job requirements, with or without accommodation.

Nice To Haves

  • Experience designing for healthcare and the cath lab.

Responsibilities

  • Lead human-centered design efforts through immersion in clinical environments, research, observation, and collaboration to understand users, workflows, and challenges.
  • Identify opportunities and translate research insights into experiences that improve patient care and clinician efficiency.
  • Create and validate user-centered solutions in partnership with clinicians, hospital IT teams, engineers, and product leaders.
  • Work iteratively from concept through prototype, ensuring solutions align with business objectives, can scale across markets, and reflect Philips’ Design Language System and brand standards.
  • Define how users interact with AI-powered systems and services.
  • Guide the development of adaptive, clinically safe, and explainable AI experiences.
  • Contribute to a collaborative design culture and mentor fellow designers.
  • Work on-site at a partner hospital five days per week and travel occasionally to Best and/or Bangalore.

Benefits

  • Generous paid time off (PTO).
  • 401(k) with up to 7% company match.
  • Health Savings Account (HSA) with company contribution.
  • Stock purchase plan.
  • Education reimbursement.
  • Comprehensive Philips Total Rewards benefits program.
  • Annual incentive bonus, sales commission, or long-term incentives may be offered.
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