Senior Forward Deployed Engineer
About The Position
At project44, we believe in better. We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world. With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward. Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. AI at project44 We expect every project44 team member, regardless of role or function, to actively leverage AI in their day-to-day work. Whether you're building product, serving customers, managing people, or running operations, AI is a tool you're expected to use with intent, curiosity, and judgment. We don't expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value, direct it effectively, evaluate outputs critically, and govern it responsibly. We invest in our team's AI fluency because we believe it's a competitive advantage for every person at project44, not just our engineers. If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk. The Role Most engineers build for customers. FDEs build with them. You'll be embedded directly with high-value LSP accounts — owning integration architecture, customizing agent workflows, and serving as the ground truth between how LSPs actually operate and how our product team thinks they do. Your job is to transform logistics from a reactive service into a programmable network — replacing manual workflows with autonomous agent-to-agent coordination. What you learn in the field shapes the roadmap. You ship in weeks, not quarters.
Requirements
- 5+ years in software engineering, solutions engineering, or technical implementation in a customer-facing role
- Mastery of API-first design and bi-directional webhook configuration
- Experience with event-driven architecture and stream processing (Kafka, PubSub, or similar)
- Hands-on integration experience with TMS, WMS, or ERP systems
- Strong debugging skills across distributed, agent-driven workflows
- Deep domain knowledge in logistics — freight procurement, load tendering, carrier management, and exception handling. LSP customers don't trust engineers who don't understand their world. You need to speak their language to earn the right to change how they work.
- Candidates must be authorised to work in the US without current or future employer-sponsored visa support.
Nice To Haves
- Experience with agentic AI systems — context feeding, prompt engineering, tool invocation, stateful agents
- Prior experience in a forward-deployed or field engineering role
- Containerization and orchestration (Docker, Kubernetes)
Responsibilities
- Own end-to-end integration for dedicated LSP accounts — configure bi-directional webhooks and event-driven pipelines so AI agents can read, act, and write data into customer TMS, WMS, and ERP systems instantly
- Unify disparate customer data into a single actionable signal — driving dynamic interoperability across core business systems
- Customize interfaces and agent logic to fit existing LSP workflows across freight procurement, load tendering, and exception handling — reducing time-to-value and making adoption feel natural
- Feed the right context to agents and debug decisions when they go wrong — tracing failures back to the specific data point, prompt, or tool use that caused them
- Build event-driven pipelines (Kafka/PubSub) that carry agent intent at the scale of millions of logistics events per day
- Serve as the ground truth — we can't build a world-class product in a silo. Your field observations directly inform what gets on the roadmap and when
Benefits
- stock options for all EOR and project44-employed team members
- bonus or commission eligibility depending on role
- health, dental, and vision coverage
- retirement plans
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Senior
