Turn validated AI solutions into working customer deployments. Work directly with customers to implement workflows, integrate enterprise systems, and demonstrate that solutions meet agreed technical acceptance criteria. Adapt reusable agent components, configure customer environments and instrumentation, and diagnose integration, retrieval, model, and workflow issues. Establish customer evaluation baselines, coordinate readiness reviews, and prepare deployment, rollback, troubleshooting, and enablement materials. The role is accountable for implementation quality, initial deployment, technical acceptance, and explicit handover to designated operational owners and Customer Success. Return reusable improvements and recurring defects to engineering.
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Job Type
Full-time