Senior Food and Beverage Manager

Troutbeck Operator • Amenia, NY

2d • Onsite

About The Position

The Senior Food and Beverage Manager owns all Food and Beverage functions at Troutbeck, a 250-acre estate hotel retreat in Amenia, New York. The role oversees restaurant, pool, and banquet operations, including corporate events and weddings, in a high-end, customer-centric hotel. The manager is responsible for budget building, forecasting, oversight, and reporting to the executive team; department labor strategy; staff training and compliance; and developing and maintaining standard operating procedures. This position also provides general supervision and coaching for staff and F&B management, handles guest requests and escalated situations, reports observed issues or unusual activities to management, and may serve as Manager on Duty for other departments or support special projects. Troutbeck emphasizes collaboration, customer service, local sourcing, and environmental stewardship.

Requirements

• At least 5 years of Food and Beverage experience, including at least 2 years in an upper-management role in a hotel or similar environment.
• At least 5 years of management experience.
• At least 5 years of budget management experience, including 2 years of budget ownership and reporting.
• In-depth understanding of culinary and wine/beverage presentations and pairings.
• Complete understanding of New York State training and compliance requirements, and ability to develop, track, and enforce those requirements.
• Flexible availability to work.
• Ability to move independently around the grounds, including on gravel paths.
• Ability to lift items up to 50 lbs. as needed.
• Service-minded, collaborative, professional, punctual, and accountable approach; ability to build and maintain relationships with managers, peers, and the public.

Nice To Haves

• Two years at Director level or equivalent in Food and Beverage in a high-end, customer-centric hotel setting.
• Prior experience working in a chef or culinary capacity.

Responsibilities

• Own all Food and Beverage functions.
• Build budgets, forecast, oversee department finances, and report to the executive team.
• Develop training strategies and courses, and track compliance.
• Oversee restaurant, pool, and banquet operations, including corporate events and weddings.
• Respond to guest requests promptly, politely, and professionally; handle escalated situations.
• Develop and maintain standard operating procedures.
• Own the department labor strategy, including reporting labor needs.
• Report observed issues or unusual activities to management in real time.
• Train new and existing staff as required.
• Supervise staff and F&B management, including coaching in the moment, tracking time and attendance, and reviewing room checklists.
• Act as Manager on Duty for other departments as needed.
• Provide ad hoc support for special projects.

Benefits

• Paid time off
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Employee assistance program
• Employee discounts on food and rooms when not working
• Quarterly complimentary meal for two in the dining room
• Free family-style meals served daily while working
• Learning and development opportunities
• Internal promotions when appropriate

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed