Senior Food and Beverage Manager

Concord Hospitality Enterprises•Jersey City, NJ
•$55,404 - $69,255

About The Position

The Senior Food and Beverage Manager will oversee the relaunch of the rooftop bar, Terrace restaurant, and banquet space at The Rooftop at Exchange Place, located at Hyatt House Jersey City. The role leads a service-focused team and ensures guests receive professional service, quality food, strong value, and a consistent experience in an attractive, well-maintained environment. The venue includes a rooftop cocktail bar, an upscale dining room and lounge, and more than 7,500 square feet of banquet space for corporate meetings, weddings, and other events. The manager develops and trains service staff, monitors restaurant performance, coordinates food production with the Chef, and helps maintain food quality and presentation. The role also contributes to annual budgeting and marketing, cost control, labor retention and associate development, and beverage selection, pricing, and procurement. The position supervises non-supervisory service employees in accordance with organizational policies and applicable laws.

Responsibilities

  • Provide guests and patrons with friendly, professional service, excellent food quality, strong price value, consistent execution, and an attractive, well-maintained environment.
  • Ensure meals are delivered promptly, with attention to plating, portion, and temperature.
  • Develop ways to improve cost savings, labor retention, and associate development in line with the hotel’s food and beverage financial goals.
  • Train staff in service sequence and product knowledge, making every effort to meet guests’ needs.
  • Lead service education through daily line-ups.
  • Lead new server, busser, host, and bartender training programs, as well as ongoing development programs and seminars.
  • Evaluate restaurant service performance daily.
  • Conduct employee discussions and evaluations.
  • Coordinate timely food production.
  • Work with the Chef to ensure excellent quality and presentation of food.
  • Participate in evaluating food products and kitchen employee performance, and in developing products consistent with the market position.
  • Set selection and pricing strategies for liquors and wines and supervise their procurement.
  • Assist the General Manager and/or a Food & Beverage Director in creating annual restaurant financial objectives through the budget process.
  • Help meet sales-area financial targets by executing and enhancing the annual marketing plan, responding to opportunities, maintaining high operating standards, and using marketing funds effectively.
  • Help meet budget targets across cost-control areas, with consistent focus on cost of sales and payroll.
  • Supervise all non-supervisory service employees.
  • Carry out supervisory responsibilities in accordance with organizational policies and applicable laws.

Benefits

  • Competitive wages.
  • Medical, dental, and vision plans for eligible full-time associates.
  • Life insurance.
  • Short-term and long-term disability options.
  • 401(k) options.
  • Tuition assistance.
  • Discounted room rates at Concord-managed hotels.
  • Training and development opportunities.
  • Career advancement opportunities.
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