Senior Food and Beverage Manager
About The Position
The Senior Food and Beverage Manager provides leadership and direction to Food and Beverage outlets and staff, including restaurants, in-room dining, coffee shops, bars, and events. The role manages daily activities and monitors the performance of management and service teams, ensuring operational policies and procedures are maintained across the outlets. The manager assists the Director of Food and Beverage with the division’s strategic plan, including budget administration, forecasting, inventory, cost control, and department structure, and develops the outlet management team. The position oversees day-to-day operations across multiple outlets, banquets, or room service and maintains a visible presence during service to support exceptional hospitality. Responsibilities include overseeing profit and loss, operating budgets, pricing and cost controls; recruiting, training, mentoring, and reviewing team members; partnering with the Executive Chef on menus; ensuring compliance with health, food safety, and alcohol-service regulations; managing purchasing and supplier relationships; and resolving escalated guest concerns. The manager also develops local marketing and promotional opportunities, coordinates Beach Club activities and food and beverage offerings, and is expected to be able to work effectively in any restaurant outlet. The role requires advanced knowledge of wine and food pairings, understanding of basic food and payroll cost controls, familiarity with Micros, and the ability to select and deliver effective training. The manager follows direction from the Director of Food and Beverage.
Requirements
- Four to six years of progressive Food and Beverage management experience.
- Exceptional communication skills and strong leadership and motivational abilities.
- Proficiency in POS systems and the Microsoft Office suite.
- Advanced knowledge of wine and food pairings.
- Ability to step into any restaurant outlet and work effectively.
- Understanding of basic food cost and payroll cost control.
- Understanding of the Micros system.
- Ability to select appropriate training and deliver it effectively.
- Ability to follow instructions and direction from the Director of Food and Beverage.
- Mental abilities including learning, thinking, following instructions, concentrating, interacting with others, handling stressful situations, self-control, attention to detail, and reliability.
- Education and experience equivalent to high school graduation, or another combination of education, training, or experience that provides the required knowledge, skills, and abilities; high school education is preferred.
Responsibilities
- Lead and direct Food and Beverage outlets and staff, including restaurants, in-room dining, coffee shops, bars, and events.
- Manage daily outlet activities and monitor the performance of Food and Beverage management and service teams.
- Maintain outlet operational policies and procedures.
- Assist the Director of Food and Beverage with strategic planning, budget administration, forecasting, inventory, cost control, and department structure.
- Develop the Food and Beverage outlet management team.
- Create marketing and promotional opportunities to attract local clientele.
- Oversee daily operations across multiple outlets, banquets, or room service, and maintain a floor presence during service.
- Oversee departmental profit and loss, operating budgets, pricing strategies, and cost controls to maximize revenue.
- Recruit, train, mentor, and conduct performance reviews for Food and Beverage leaders and front-line staff; foster a positive, team-oriented work environment.
- Partner with the Executive Chef to develop menus that reflect trends and profitability.
- Ensure compliance with local health department regulations, food safety requirements, and alcohol-service laws.
- Negotiate supplier contracts, oversee purchasing, and conduct inventory audits to minimize waste.
- Develop engagement programs and resolve escalated customer complaints to encourage loyalty and repeat business.
- Coordinate and execute Beach Club activities and related Food and Beverage offerings or activations.
- Select appropriate training and maximize its value.
- Follow instructions and direction from the Director of Food and Beverage.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
