Senior Fire Alarm Programming Technician

VSC Fire & Security•Richmond, VA
•$25 - $45•Onsite

About The Position

VSC Fire & Security is seeking an experienced Senior Fire Alarm Programming Technician in Richmond, Virginia. The position plans, directs, and coordinates activities related to the installation and service of integrated systems, and participates in service and inspection work while overseeing project repair, testing, and completion. Systems may include fire alarm, intrusion detection, access control, CCTV and IP cameras, networking infrastructure, telecommunications, BDA and DAS, audio/video, nurse call, area of refuge, intercom, and systems from manufacturers such as Crestron, Extron, Honeywell, Notifier, Gamewell FCI, Silent Knight, Fire Lite, Siemens, AutoCall/JCI, and RATH. The technician programs and services Notifier systems and installs, tests, troubleshoots, and repairs fire alarm and related security systems. The role also provides customer support, including remote troubleshooting and explaining system operation to end users. The technician follows installation plans, communicates and documents design changes, and helps ensure systems comply with NEC and NFPA fire codes. On-call availability is required as needed. VSC Fire & Security describes itself as a provider of fire protection, life-safety, and security solutions across the Southeast. The company was founded in 1958 and emphasizes quality craftsmanship, customer service, integrity, and reliability. It is a drug-free workplace and an Equal Opportunity Employer.

Requirements

  • Two to three years of experience in Notifier programming.
  • At least one year of experience servicing one or more of the following: fire alarm, security, camera, access control, or similar systems.
  • Ability to follow written and verbal instructions.
  • Exceptional attention to detail and communication skills.
  • Ability to maintain productivity in the field, set goals, and meet service schedules.
  • Competence in reading plans and documents and using meters; ability to discern colors for safety signage.
  • Eagerness for professional development and growth.
  • Ability to pass various background checks.
  • Reliable transportation and a valid state driver's license with an acceptable driving record for use of a company vehicle.
  • Working knowledge of office automation products, databases, and remote control.

Nice To Haves

  • NICET II or III in FAS, along with NICET I or II in ITFAS.
  • Notifier, Avigilon, or other manufacturer certifications.

Responsibilities

  • Program and service Notifier systems.
  • Install, test, and repair security, camera, access control, suppression, and fire alarm systems.
  • Troubleshoot system malfunctions and false alarms.
  • Program multiple types of systems and test them for proper operation.
  • Consult with clients about system issues and recommend repairs.
  • Use blueprints or building plans to determine appropriate systems based on building layout and setting.
  • Run wiring and circuits, install hardware, and attach electrical wires.
  • Inspect and test systems, batteries, and electrical wiring; make adjustments and repairs as needed.
  • Replace malfunctioning hardware when necessary.
  • Ensure systems comply with NEC and NFPA fire codes.
  • Explain and demonstrate system function and operation to end users.
  • Serve as the first point of contact for customers seeking technical assistance by phone or email.
  • Perform remote troubleshooting using diagnostic techniques and relevant questions.
  • Support the development and maintenance of inspection forms.
  • Use office automation products, databases, and remote-control tools.
  • Follow design plans for installation jobs; communicate design issues and document changes.
  • Perform service and deficiency jobs and communicate and document changes.
  • Participate in service and inspection processes and oversee project repair, testing, and completion.
  • Perform other related duties as required.
  • Be on call as required.

Benefits

  • Competitive pay of $25.00–$45.00, based on experience.
  • Overtime eligibility.
  • Company vehicle and fuel card for applicable positions.
  • Company cell phone and/or tablet for applicable positions.
  • Paid vacation and company holidays.
  • Medical, dental, and vision insurance options for employees and their families.
  • Health Savings Account (HSA) or Flexible Spending Account (FSA).
  • Company-paid life insurance for full-time employees.
  • Employee apparel program.
  • Company-paid long-term disability insurance.
  • Bonus for referring new employees.
  • Parental leave for full-time employees.
  • Employee Assistance Program (EAP).
  • Boot allowance.
  • NICET certification test reimbursement.
  • Opportunities for training and advancement.
  • All needed personal protective equipment (PPE) provided.
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