Fire Alarm Technician

Human Resources Team•Springfield, MA

6d•$35 - $45•Onsite

About The Position

Impact Fire Services is hiring a Fire Alarm Technician for its Southborough District Office. The company provides fire protection and life safety services, including installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. The technician will service, install, maintain, and troubleshoot fire alarm systems while following applicable federal, state, local, and NFPA requirements. The role also involves customer coordination, documentation, safe work practices, meeting productivity goals, mentoring colleagues, and maintaining a stocked company vehicle.

Requirements

Journeyman Electrician credential or Massachusetts Class D Electrical License.
Minimum 3–5 years of related fire alarm experience in the fire protection industry or commercial customer service business.
NICET certification or equivalent training from manufacturers or institutions.
Working knowledge of NFPA 72 and strong working knowledge of NFPA codes.
Experience reading and interpreting blueprints, diagrams, submittals, specifications, program schematics, and operational or product manuals.
Proficiency using PCs, including working knowledge of Microsoft Excel and Word, and familiarity with iPhone/iPad apps.
Ability to work flexible hours, including weekends, as needed to meet customer requirements.
Strong work ethic and professional appearance.
Ability to work in a team environment.
Valid driver’s license and a driving record that meets company requirements.
Successful completion of a drug test and pre-employment background screening; MVR checks are required for driving positions.

Responsibilities

Service, install, maintain, and troubleshoot a variety of fire alarm systems in accordance with federal, state, and local requirements.
Read fire alarm data sheets, system manuals, and blueprints as required.
Coordinate installations with fire departments and maintain necessary emergency-call notification records.
Work safely and responsibly to prevent injuries and property damage, avoid loss of unused materials, and clean up installation debris.
Meet daily and weekly service and productivity goals.
Mentor others and share knowledge and experience.
Complete administrative documentation, including service acknowledgements, NFPA Record of Completion documents, and other supporting records.
Maintain a fully stocked company vehicle to support customer service and minimize return trips.

Benefits

Competitive compensation and weekly pay every Friday.
Career advancement opportunities.
Healthcare, dental, vision, life insurance, paid time off, and holidays.
Company-paid short- and long-term disability.
Immediately vested 401(k) company match.
Shared Ownership Program monetary bonus for full-time employees.
Guidance and support from managers.
Collaborative culture and environment.
Training opportunities with company reimbursement upon achieving required licensing.
Apprenticeship programs for fire sprinkler, fire alarm, and inspection positions.
$3,000 sign-on bonus based on experience.