Senior Fire Alarm Programming Technician

VSC Fire & Security•Richmond, VA
•Onsite

About The Position

VSC Fire & Security is seeking an experienced Senior Fire Alarm Programming Technician in Richmond, Virginia. The role plans, directs, and coordinates activities related to installation and service of integrated systems, participating in service and inspection processes and overseeing project repair, testing, and completion. Systems may include fire alarms, intrusion detection, access control, CCTV and IP cameras, networking infrastructure, telecom, BDA and DAS, audio/video, nurse call, area of refuge, intercom, and related systems and products. The technician programs and services Notifier systems and installs, tests, repairs, and troubleshoots fire alarm, security, camera, access control, and suppression systems. The position involves customer consultation, interpreting building plans, wiring and hardware installation, system inspections and adjustments, code compliance, demonstrating system operation to end users, and providing technical assistance by phone, email, or remote troubleshooting. The technician may be on call as required and may perform other related duties.

Requirements

  • Two to three years of experience in Notifier programming.
  • At least one year of experience servicing one or more of the following: fire alarm, security systems, camera systems, access control, or similar systems.
  • Proficiency in following written and verbal instructions.
  • Exceptional attention to detail and communication skills.
  • Ability to maintain productivity in the field, set goals, and meet service schedules.
  • Competence in reading plans, documents, and meters, and discerning colors for safety signage.
  • Eagerness for professional development and growth.
  • Ability to pass various background checks.
  • Reliable transportation and a valid state driver’s license with an acceptable driving record for use of a company vehicle.
  • Working knowledge of office automation products, databases, and remote control.

Nice To Haves

  • NICET II or III in FAS.
  • NICET I or II in ITFAS.
  • Notifier, Avigilon, or other manufacturers’ certifications.

Responsibilities

  • Program and service Notifier systems.
  • Install, test, and repair security, camera, access control, suppression, and fire alarm systems.
  • Troubleshoot system malfunctions and false alarms.
  • Program multiple types of systems and test them for proper operation.
  • Consult with clients about system issues and recommend repairs.
  • Use blueprints or building plans to determine systems appropriate for installation or service.
  • Run wiring and circuits, install hardware, and attach electrical wires.
  • Inspect and test systems, batteries, and electrical wiring; make adjustments and repairs as required.
  • Replace malfunctioning hardware when necessary.
  • Ensure systems comply with NEC and NFPA fire codes.
  • Explain and demonstrate system function and operation to end users.
  • Serve as the first point of contact for customers seeking technical assistance by phone or email.
  • Perform remote troubleshooting using diagnostic techniques and pertinent questions.
  • Support the development and maintenance of inspection forms.
  • Follow design plans for installation jobs, communicate design issues, and document changes.
  • Perform service and deficiency jobs and communicate and document changes.
  • Be on call as required.
  • Perform other related duties as required.

Benefits

  • Competitive pay of $25.00–$45.00 based on experience.
  • Overtime eligibility.
  • Company vehicle and fuel card for applicable positions.
  • Company cell phone and/or tablet for applicable positions.
  • Paid vacation and company holidays.
  • Medical, dental, and vision insurance options for employees and their families.
  • Health Savings Account (HSA) or Flexible Spending Account (FSA).
  • Company-paid life insurance for full-time employees.
  • Employee apparel program.
  • Company-paid long-term disability insurance.
  • Bonus for referring new employees.
  • Parental leave for full-time employees.
  • Employee Assistance Program (EAP).
  • Boot allowance.
  • NICET certification test reimbursement.
  • Training and advancement opportunities.
  • Personal Protective Equipment (PPE) provided.
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