Senior Financial Aid Administrator

University of North Texas System • Denton, TX

13d • Onsite

About The Position

The Senior Financial Aid Administrator serves as a team leader within the Financial Aid & Scholarship (FAS) Office Eligibility Team. The position manages the financial aid verification process and related reporting to support effective, efficient, and compliant administration of financial aid. The administrator maintains expertise in federal, state, and institutional aid administration and provides expert guidance to students, families, external partners, colleagues, and campus partners.

The role supports quality assurance, audits, regulatory compliance, and continuous improvement of financial aid processes. It also advises leadership on best practices, monitors developments in financial aid rules and trends, and participates in financial aid outreach events. The position is based at the University of North Texas in Denton and is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional nights and weekends.

Requirements

• Bachelor’s degree and four years of financial aid administration and/or related experience, or an equivalent combination of education, training, and experience.
• In-depth knowledge of financial aid administration.
• In-depth knowledge of financial aid policies and procedures, or the ability to quickly assimilate them.
• Strong attention to detail, analytical skills, and critical-thinking skills.
• Strong organizational, planning, and decision-making skills.
• Ability to problem-solve and manage multiple tasks in a fast-paced, high-pressure environment.
• Ability to communicate effectively verbally and/or in writing with various populations.
• Ability to work well on a team or independently.
• Strong leadership and diplomacy skills.
• Ability to develop and maintain effective working relationships and foster collaboration with colleagues and campus partners.
• Ability to maintain and continually develop knowledge of financial aid administration rules, regulations, policies, procedures, and best business practices.
• Must be in good standing on all federal student loans and grant permission for the office to access the National Student Loan Data System (NSLDS) to verify that standing, as a condition of hire and continued employment.
• Submit a minimum of two professional references as part of the application.

Nice To Haves

• Three years of financial aid experience, preferably with knowledge of federal and state financial aid regulations.
• Excellent customer service, communication, organizational, and presentation skills.
• Critical-thinking, problem-solving, and data-analysis abilities, including proficiency with Excel.
• Ability to manage multiple priorities, work independently with minimal supervision, and collaborate with staff and leadership at all levels.
• Integrity, professionalism, and commitment to teamwork.

Responsibilities

• Lead the Eligibility Team’s financial aid verification processing and reporting, and serve as backup for other Eligibility Team responsibilities.
• Manage, monitor, and maintain verification and eligibility processes for compliance, quality assurance, efficiency, and best business practices.
• Assist with office-wide quality controls and audits.
• Maintain expertise in federal and state rules and regulations and institutional policies and procedures.
• Provide expert counseling and guidance to students, families, and external partners.
• Provide training and guidance to team members, colleagues, and campus partners.
• Monitor federal, state, and industry updates and emerging trends.
• Advise the leadership team and develop best business practices.
• Participate in financial aid outreach events.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior