Financial Aid Administrator

New York University • New York, NY

1d • $77,000 - $84,700

About The Position

Maintains the integrity of complex, interconnected financial aid systems to support timely, effective, and compliant financial aid delivery to NYU students. Exercises independent judgment in managing operational details of financial aid processes and data. Ensures accuracy in financial information and provides support for software platforms used by the Office of Financial Aid for NYU students and staff.

Requirements

• Bachelor's degree.
• At least 3 years of experience with the PeopleSoft Campus Solutions module (such as Financial Aid, Student Records, Student Financials, Academic Advisement, Campus Community, or Admissions), or an equivalent combination of education and experience.
• Experience integrating external software vendor platforms such as Blackbaud, CampusLogic, or College Board.
• Ability to use technology and information systems, identify and process related issues, and develop data; examples include PeopleSoft, CampusLogic, ImageNow, IDOC, and ServiceLink.
• Ability to run a wide range of reports for financial aid monitoring, planning, and troubleshooting.
• Excellent oral and written communication skills, including the ability to explain systems and their impacts in layman's terms.
• Ability to identify system and service inefficiencies and provide recommendations.
• Excellent organizational, interpersonal, communication, and client-support skills.
• Significant knowledge of Title IV and institutional financial aid processes and systems.
• Dedication to a compliant, service-oriented environment.

Nice To Haves

• Master's degree in a related field.
• Fluency in Microsoft Excel and SQL.
• Familiarity with financial aid software platforms such as CampusLogic, Blackbaud Award Management, and College Board IDOC.
• Prior experience working with PeopleSoft.
• Use of Federal Student Aid (FSA) systems.

Responsibilities

• Maintain the integrity of financial aid systems and support the timely, effective, and compliant delivery of financial aid.
• Manage operational details of financial aid processes and data using independent judgment.
• Ensure accuracy in financial information and support software platforms used by the Office of Financial Aid.
• Run reports proactively and reactively to support day-to-day financial aid monitoring, longer-term planning, and troubleshooting.
• Identify technology and information-system issues and use systems to support work and develop data.
• Explain systems and their impact in accessible terms to support training and understanding among students and colleagues.
• Identify system and service inefficiencies and provide recommendations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level