Senior Financial Aid Administrator

University of North Texas System • Denton, TX

22h • Onsite

About The Position

The Senior Financial Aid Administrator serves as a team leader within the Financial Aid & Scholarship Office Eligibility Team. The role manages the financial aid verification process to support effective, efficient, and compliant financial aid administration, and requires expertise in federal, state, and institutional aid programs. The position also provides expert guidance to students, families, and external partners, trains colleagues and campus partners, and supports quality controls, audits, and improved business practices. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional nights and weekends. The position is based at the University of North Texas in Denton.

Requirements

• Bachelor's degree and four years of financial aid administration and/or related experience, or an equivalent combination of education, training, and experience.
• In-depth knowledge of financial aid administration.
• In-depth knowledge of financial aid policies and procedures, or the ability to quickly assimilate them.
• Strong attention to detail, analytical skills, and critical-thinking skills.
• Strong organizational, planning, and decision-making skills.
• Ability to problem-solve and manage multiple tasks in a fast-paced, high-pressure environment.
• Ability to communicate effectively verbally and in writing with varied populations.
• Ability to work well on a team or independently.
• Strong leadership and diplomacy skills.
• Ability to develop and maintain effective working relationships and foster collaboration with colleagues and campus partners.
• Ability to maintain and continually develop knowledge of financial aid rules, regulations, policies, procedures, and best business practices.
• Must be in good standing on all federal student loans as a condition of hire and continued employment, and must grant the office permission to access the National Student Loan Data System (NSLDS) to verify standing.

Nice To Haves

• Three years of financial aid experience, preferably with knowledge of federal and state financial aid regulations.
• Excellent customer service, communication, organizational, and presentation skills.
• Strong critical-thinking, problem-solving, and data-analysis abilities, including proficiency with Excel.
• Ability to manage multiple priorities, work independently with minimal supervision, and collaborate with staff and leadership at all levels.
• Integrity, professionalism, and a commitment to teamwork.

Responsibilities

• Lead the Financial Aid & Scholarship Office Eligibility Team’s financial aid verification processing and reporting, and serve as backup for other Eligibility Team responsibilities.
• Manage, monitor, and maintain verification and eligibility processes to promote compliance, quality assurance, efficiency, and best business practices.
• Assist with office-wide quality controls and audits.
• Maintain expertise in federal and state rules and regulations and institutional policies and procedures.
• Provide expert counseling and guidance to students, families, and external partners.
• Provide training and guidance to team members, colleagues, and campus partners.
• Monitor federal, state, and industry updates and emerging trends; advise leadership and develop best business practices.
• Participate in financial aid outreach events.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior