Senior Finance Systems Engineer - Order to Cash (San Francisco and Bay Area only)

Canva•San Francisco, CA

12d•$185,000 - $237,000•Hybrid

About The Position

Join the team redefining how the world experiences design. Our flagship office is in Sydney, Australia, but we've made our way from down under, to a hub in San Francisco, which is now home to our US operations. We offer flexibility in how and where you work. We trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals. As the Senior Finance Systems Engineer - Order to Cash, you will own the system landscape that spans B2B billing in NetSuite and revenue recognition in Zuora, along with the integrations and data flows that connect them. You will be the primary point of accountability for O2C system health, change governance, and Finance stakeholder support in this domain. At the moment, this role is focused on: Developing a strong understanding of Canva's end-to-end B2B & B2C Order to Cash process and the systems that support it - including NetSuite (B2B billing), Zuora (revenue recognition), payment gateways, collections management and downstream reporting - and triaging all major changes to these systems or their integrations Own system and process improvement projects across stakeholders including Revenue Platform Engineering, Finance Data Platform, Business Data Platform and Finance Revenue Operations, as well as external vendors Stay current with changes across the O2C system landscape and support the Finance team in assessing impacts on financial reporting and underlying business logic Maintain/build working knowledge of adjacent systems - including sales compensation, and general ledger integrations - to support cross-system change assessment and ensure data integrity across the Finance platform Assist the Finance team in implementing system monitoring controls (SOX & ITGC) and audits to ensure data accuracy, compliance, and adherence to established policies and procedures Perform troubleshooting and technical root cause analysis in collaboration with stakeholders to deliver permanent solutions Continuously assess system performance and identify opportunities for improvement, implementing optimisation strategies to enhance efficiency and user experience Collate and maintain all relevant documentation throughout the process as required by advisors, auditors and management

Requirements

5+ years experience in financial systems management with a focus on the Order to Cash domain; past experience in a public company or SOX environment is highly desirable
Demonstrated experience across at least one major O2C platform - NetSuite experience is strongly valued; Zuora Revenue experience is a plus
Strong understanding of the O2C process end-to-end, from billing event generation through to revenue recognition and cash application, and the ability to assess system impacts across that chain
Experience implementing and managing integrations with third-party systems and tools, such as payment gateways, automation platforms, and data warehouses
Experience providing system administration and support, including troubleshooting technical issues and optimising system performance
Familiarity with adjacent Finance systems - such as Collections, sales compensation, or general ledger platforms - sufficient to assess cross-system impacts and support integrated delivery
Proficiency in SQL and data analytical tools to investigate issues and gather relevant information
Solid knowledge of revenue recognition principles and applicable accounting standards such as IFRS 15 / ASC 606, along with the ability to translate Finance requirements into technical solutions

Nice To Haves

Ability to operate and be successful in high growth B2B and B2C environments, and thrive on problem solving and dealing with ambiguity, willing to get your hands dirty when needed. Be comfortable with chaos.
Excellent communication and interpersonal skills to collaborate effectively with technical and non-technical stakeholders
Ability to balance attention to detail and managing competing priorities
Proactive, independent to get work done and collaborative to bring people on the journey. We are a team of team players!

Responsibilities

Develop a strong understanding of Canva's end-to-end B2B & B2C Order to Cash process and the systems that support it - including NetSuite (B2B billing), Zuora (revenue recognition), payment gateways, collections management and downstream reporting - and triaging all major changes to these systems or their integrations
Own system and process improvement projects across stakeholders including Revenue Platform Engineering, Finance Data Platform, Business Data Platform and Finance Revenue Operations, as well as external vendors
Stay current with changes across the O2C system landscape and support the Finance team in assessing impacts on financial reporting and underlying business logic
Maintain/build working knowledge of adjacent systems - including sales compensation, and general ledger integrations - to support cross-system change assessment and ensure data integrity across the Finance platform
Assist the Finance team in implementing system monitoring controls (SOX & ITGC) and audits to ensure data accuracy, compliance, and adherence to established policies and procedures
Perform troubleshooting and technical root cause analysis in collaboration with stakeholders to deliver permanent solutions
Continuously assess system performance and identify opportunities for improvement, implementing optimisation strategies to enhance efficiency and user experience
Collate and maintain all relevant documentation throughout the process as required by advisors, auditors and management