Senior Finance Systems Engineer - Order to Cash (San Francisco and Bay Area only)

Canva • San Francisco, CA

16h • Hybrid

About The Position

Canva is seeking a Senior Finance Systems Engineer specializing in Order to Cash (O2C) to join their team. This role is crucial for managing the system landscape that supports B2B billing in NetSuite and revenue recognition in Zuora, including all integrations and data flows. The position requires ownership of O2C system health, change governance, and providing support to Finance stakeholders. The role involves developing a deep understanding of the end-to-end O2C process, managing system and process improvement projects, staying current with system changes, and assisting with system monitoring controls for SOX and ITGC compliance. Troubleshooting, technical root cause analysis, and continuous assessment of system performance for optimization are also key responsibilities. The role requires maintaining comprehensive documentation.

Requirements

• 5+ years of experience in financial systems management with a focus on the Order to Cash domain.
• Past experience in a public company or SOX environment is highly desirable.
• Demonstrated experience across at least one major O2C platform - NetSuite experience is strongly valued; Zuora Revenue experience is a plus.
• Strong understanding of the O2C process end-to-end, from billing event generation through to revenue recognition and cash application, and the ability to assess system impacts across that chain.
• Experience implementing and managing integrations with third-party systems and tools, such as payment gateways, automation platforms, and data warehouses.
• Experience providing system administration and support, including troubleshooting technical issues and optimizing system performance.
• Familiarity with adjacent Finance systems - such as Collections, sales compensation, or general ledger platforms - sufficient to assess cross-system impacts and support integrated delivery.
• Proficiency in SQL and data analytical tools to investigate issues and gather relevant information.
• Solid knowledge of revenue recognition principles and applicable accounting standards such as IFRS 15 / ASC 606, along with the ability to translate Finance requirements into technical solutions.

Nice To Haves

• Ability to operate and be successful in high growth B2B and B2C environments.
• Thrive on problem solving and dealing with ambiguity.
• Willing to get your hands dirty when needed.
• Be comfortable with chaos.
• Excellent communication and interpersonal skills to collaborate effectively with technical and non-technical stakeholders.
• Ability to balance attention to detail and managing competing priorities.
• Proactive, independent to get work done and collaborative to bring people on the journey.

Responsibilities

• Develop a strong understanding of Canva's end-to-end B2B & B2C Order to Cash process and the systems that support it, including NetSuite (B2B billing), Zuora (revenue recognition), payment gateways, collections management, and downstream reporting.
• Triage all major changes to these systems or their integrations.
• Own system and process improvement projects across stakeholders including Revenue Platform Engineering, Finance Data Platform, Business Data Platform, and Finance Revenue Operations, as well as external vendors.
• Stay current with changes across the O2C system landscape and support the Finance team in assessing impacts on financial reporting and underlying business logic.
• Maintain/build working knowledge of adjacent systems, including sales compensation and general ledger integrations, to support cross-system change assessment and ensure data integrity across the Finance platform.
• Assist the Finance team in implementing system monitoring controls (SOX & ITGC) and audits to ensure data accuracy, compliance, and adherence to established policies and procedures.
• Perform troubleshooting and technical root cause analysis in collaboration with stakeholders to deliver permanent solutions.
• Continuously assess system performance and identify opportunities for improvement, implementing optimization strategies to enhance efficiency and user experience.
• Collate and maintain all relevant documentation throughout the process as required by advisors, auditors, and management.

Benefits

• Equity packages
• Health benefits plans
• 401(k) retirement plan with company contribution
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed