Senior Finance Processes and Systems Optimization (PSO) Manager
About The Position
As the Senior Manager, Finance PSO, you are a strategic leader and the primary architect of PagerDuty’s finance technology roadmap. You don't just manage systems; you drive the vision for how Finance operates. You bridge the gap between long-term business strategy and technical execution, leading high-impact digital transformation initiatives that define our future state. You are a visionary player-coach, capable of leading complex, global cross-functional teams while maintaining a deep technical "seat at the table" to ensure execution excellence. The Finance PSO team is a critical enabler of this mission, ensuring our financial systems and processes are scalable, efficient, and robust enough to support global growth.
Requirements
- 8+ years of experience in Finance Operations, Financial Systems, or Business Transformation, with a proven track record of leading end-to-end global projects.
- Demonstrated experience influencing Senior Leadership Teams (SLT) and managing complex, cross-functional RACI stakeholders.
- Expert ability to present complex scenarios and strategic plans to an executive audience.
Nice To Haves
- Expert knowledge of the PagerDuty stack (NetSuite, Coupa, Anaplan, Workday) and experience leading system re-implementations or major integrations.
- Deep experience with RPA/Workato and implementing AI/Machine Learning use cases within a Finance context.
- Mastery of data storytelling using SQL, Tableau, Power BI, or Sigma.
- Bachelor’s or Master’s Degree in Finance, MIS, or a related field.
- Deep experience in the SaaS or high-growth technology sector.
Responsibilities
- Define and implement the long-term technology and process strategy for the Finance organization.
- Align team goals with corporate objectives and ensure the finance tech stack (NetSuite, Coupa, Anaplan, etc.) evolves ahead of business complexity.
- Lead large-scale, high-impact global initiatives from conception to completion.
- Identify the "Big Picture" pros and cons of potential actions and advising senior leadership on the best path forward.
- Meaningfully assess people, systems and processes to ensure they scale.
- Act as the executive champion for automation.
- Scale the use of Robotic Process Automation (RPA) and Applied AI to move the organization toward "Zero-Touch" finance operations, focusing on predictive insights and anomaly detection.
- Act as a trusted advisor to the Finance Department and other Senior Leaders.
- Lead by influence laterally and vertically, often questioning assumptions and proposing bold change initiatives that result in positive organizational outcomes.
- Proactively seek out efficiencies across the larger finance organization.
- Determine solutions for recurring global problems and implement scalable, SOX-compliant controls that mitigate risk through automation.
Benefits
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
